Funeral Service Assistant

sci; Ontario (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts (healthcare

Health Savings Account with Company Co

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary AD&D Insurance

Dependent Life Insurance

SCI 401(k) Retirement Savings Plan

Employee Assistance Program

Job summary

SCI is recruiting a Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will assist with services, visitations, and ceremonies, greet families, answer inquiries, and perform office duties to ensure smooth operations in a compassionate, respectful environment.

The role requires attendance at staff meetings and adherence to company policies. A valid driver’s license and a compassionate, professional demeanor are essential.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office and databases; ability and willingness to learn.

Responsibilities

• Prepare for services, set up floral arrangements, chairs, caskets and keepsakes.
• Prepare documents related to services and cremations.
• Assist with dressing remains and operating crematory as allowed.
• Answer phones and operate office equipment and postage meters.
• Run errands for floral delivery and supplies.
• Serve as usher and assist transportation, including parking cars.
• Drive funeral home vehicles for services and family pickups.
• Ensure refreshments are available where allowed by law.
• Assist with visitations, chapel setup and dressing/casketing remains.
• Greet clients entering the office and provide information.

Skills

Customer service

Verbal communication

Compassion

Team player

Professionalism

Education

High school diploma

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

• Education
  • High school diploma or equivalent
• Experience
  • Previous customer service and/or sales experience preferred
  • Proficient with MS Office suite and databases preferred; ability and willingness to learn required
• Certification/Licenses
  • Valid state driver's license with an acceptable driving record required
• Knowledge, Skills and Abilities:
  • High level of compassion and integrity
  • Clear and concise verbal and written communication skills
  • Professional behaviors and team player

Compensation

• Salary: $18.50/hr.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 91762

Category (Portal Searching): Operations

Job Location: US-CA - Ontario