Funeral Services Assistant (part-time)

Sci Corp; Ontario (CA); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

Sci Corp in California is seeking a Funeral Services Assistant to provide clerical and front-desk support for funeral operations. Responsibilities include assisting with services, greeting families, answering questions, and coordinating with management.

The role requires a high school diploma, customer service experience, proficiency with MS Office and databases, and a valid driver's license. This part-time position offers 20 hours per week and potential 401(k) eligibility.

Qualifications

• High school diploma or equivalent.
• Customer service experience preferred.
• Proficient with MS Office and databases; ability and willingness to learn.

Responsabilités

• Prepares for services: floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Prepares service documents for cremations and maintenance.
• Assists with preparation of remains and cremation operations as permitted by law.
• Office duties: answering phones, operating fax, computer, and multi-line system.
• Run errands for supplies, deliveries, and documents.
• Ushers, parking assistance, and transportation as needed.
• Drives funeral home vehicles for services and family pick-up.
• Ensure refreshments are available where permitted by law.
• Assist visitations, memorials, and funerals; setup and dressing of remains.
• Greet families entering the office and provide information.

Connaissances

Compassion

Verbal and written communication

Team player

Formation

High school diploma

Outils

MS Office

Databases

Description du poste

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

MINIMUM Requirements

Education

• High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

• Valid state driver’s license with an acceptable driving record required

Knowledge, Skills And Abilities

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Compensation

Salary: $18.50/hr.

Benefits

Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 91762

Category (Portal Searching): Operations

Job Location: US-CA - Ontario