Funeral & Memorials Operations Assistant

Service Corporation International; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International in Jacksonville, FL, seeks an administrative assistant to provide clerical support to a funeral home, cemetery, crematory, or combination of facilities. You will greet the public and convey information on services with empathy and accuracy.

The role requires 1–2 years in office clerical or customer service, proficiency with MS Office, and strong organizational and communication skills.

Qualifications

• High School or equivalent required.
• 1 - 2 years of office clerical or customer service experience required.
• Experience in a fast-paced, customer-focused environment preferred.
• Working knowledge of office equipment (computers, calculators, copiers, printers, fax) preferred.
• MS Office Suite experience preferred.
• Good verbal and written communication skills.
• Strong organizational skills and attention to detail.
• High level of compassion and integrity; confidentiality must be maintained.

Responsibilities

• Greet the public and provide information on services offered with empathy.
• Prepare death certificates, prayer cards and related documents.
• Process payments and contracts; oversee accounts payable transactions.
• Coordinate memorials and inventory for vaults and markers; order office supplies.
• Assist with obituaries and payroll as needed; backup to Receptionist.
• Maintain confidential client information and communicate needs to staff.
• Support Location Management, Sales and Family Service Counselors as needed.

Skills

Verbal and written communication

Organizational skills

Attention to detail

Compassion

Integrity

Confidentiality

Education

High School or equivalent

Tools

MS Office Suite

Job description

Service Corporation International in Jacksonville, FL, seeks an administrative assistant to provide clerical support to a funeral home, cemetery, crematory, or combination of facilities. You will greet the public and convey information on services with empathy and accuracy.

The role requires 1–2 years in office clerical or customer service, proficiency with MS Office, and strong organizational and communication skills.