Funeral Home Transfer Care Specialist

Foundation-Partners-Group; Kent (WA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive compensation

Performance incentives

Referral bonuses

Paid vacation

Personal days

Sick days

Holidays

Medical/dental/vision

Company-paid life insurance

401k matching

Job summary

Foundation Partners Group is seeking a Transfer Care Specialist to be the first point of contact for families, transporting the deceased from facilities to the funeral home with compassion and professionalism.

You will handle on-call shifts, lift up to 100 lbs, have a valid driver's license, and use Microsoft Office. The role includes coordinating paperwork and ensuring safe, respectful transfers while upholding the company’s standards.

Qualifications

• Valid state-issued driver's license with a clean driving record.
• Ability to lift 100lbs safely.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• 21 years old minimum and able to transport decedents with compassion.

Responsibilities

• Transport the decedent from nursing homes, hospitals, residences, or coroner's offices to the funeral home.
• Direct families to resources and maintain composure in challenging situations.
• Work irregular hours as needed (on-call), including nights and weekends.
• Complete paperwork accurately and timely per laws and regulations.
• Follow instructions and manage multiple tasks efficiently.
• Maintain a neat, professional appearance and perform related duties as needed (e.g., washing vehicles).

Skills

Compassion & empathy

Customer service

Driver's license

Microsoft Office

Ability to lift 100lbs

Communication

Tools

Microsoft Office Suite

Job description

Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.

Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.

What You Will Do

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do:

• Compassion & Empathy:Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport:Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability:Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention:Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking:Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor:Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require:

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

What We Offer

What We Offer:

• Excellent Compensation:Competitive salaries, performance incentives, referral bonuses, 2 weeks of paid vacation days, 2 personal days, 6 paid sick days (rolls over annually up to 96 hours), and 6 paid holidays.
• Unlimited Potential:Career paths and growth opportunities with a privately held, nationwide company.
• Exceptional Benefits:Medical, dental, and vision insurance options and 100% company-paid life insurance and disability (long-term and short-term).
• Matching Funds:Company matches up to six percent of funds to your 401k, plus annual contributions, if you choose the Health Savings Account (HSA) option.
• Team Building:Regular company-wide meetings, one-on-one interactions, and a warm, welcoming environment.

Foundation Partners Group is an equal opportunity employer. We are committed to fair employment practices and to fostering a workplace where every team member feels valued, supported, and treated with dignity and respect. Employment decisions are made in accordance with applicable federal, state, and local laws.

Pay Range $23.00 - $23.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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