Funeral Home Transfer Care Specialist

Foundation-Partners-Group; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

Foundation-Partners-Group in Phoenix, AZ is seeking a Funeral Home Transfer Care Specialist who will serve as the first point of contact for families, transporting the deceased from hospitals, nursing homes, residences, or coroner's offices to the funeral home. The role requires composure, empathy, and a valid driver's license.

You must be at least 21, able to lift 100 lbs, and prepared for on-call irregular hours including nights and weekends, with a neat appearance and willingness to perform

Qualifications

• Must be at least 21 years old.
• Valid state-issued driver's license with a clean driving record.
• Ability to lift 100lbs safely.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to follow detailed instructions with a positive attitude.
• Ability to establish and maintain effective internal and external work processes.

Responsibilities

• Transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home.
• Provide compassionate, professional contact with families as a first point of contact.
• Manage paperwork accurately and in a timely manner according to laws and regulations.
• Drive hearse as needed and fill in for attendants during shifts.
• Maintain professional appearance and be willing to perform other duties as needed.

Skills

Compassion & empathy

Reliability & availability

Critical thinking

Professional demeanor

Composure

Tools

Microsoft Office Suite

Job description

Funeral Home Transfer Care Specialist #26-2557

Phoenix , AZ

Job Description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do:

• Compassion & Empathy:Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport:Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability:Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention:Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking:Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor:Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require:

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes