Funeral Home Transfer Care Specialist

Foundation Partners Group; Kent (WA); On-site; USD 42,000 - 65,000; Full time

Job summary

Foundation Partners Group in Kent, WA is seeking a Transfer Care Specialist who serves as families' first contact, helping move the decedent with dignity from nursing homes, hospitals, residences, or coroner's offices to the funeral home.

You will coordinate transportation tasks, maintain composure in challenging situations, lift 100 lbs safely, and follow detailed instructions while ensuring paperwork and laws are followed. Proficiency with Microsoft Office is required.

Qualifications

• Valid state-issued driver's license and clean driving record.
• Ability to lift 100 lbs safely.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Composure and compassion in challenging situations.
• Ability to follow detailed instructions and apply feedback.
• Ability to establish and maintain effective work processes.

Responsibilities

• Compassion & Empathy: Answer questions and direct families to resources for transfer.
• Safe Transport: Navigate roads and use GPS with varying conditions.
• Reliability & Availability: Work irregular hours, on-call including nights/weekends; drive hearse as needed.
• Meticulous Attention: Ensure paperwork complies with laws and regulations.
• Critical Thinking: Prioritize tasks and complete them promptly.
• Professional Demeanor: Maintain neat appearance and perform other duties as needed (e.g., washing vehicles).

Skills

Composure

Compassion

On-call

Safety awareness

Instruction following

Process management

Tools

Microsoft Office Suite

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do

• Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled