Funeral Home Transfer Care Specialist

Foundation-Partners-Group; Kent (WA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Excellent Compensation

Career growth

Medical, dental, and vision insurance

Job summary

Foundation Partners Group is seeking a Transfer Care Specialist to serve families during difficult moments by coordinating transport of the deceased to the funeral home. You will maintain professionalism and provide compassionate support while handling logistics and paperwork across challenging conditions.

The role requires a valid driver’s license, ability to lift 100 lbs, and readiness for irregular hours including nights and weekends.

Qualifications

• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to lift 100lbs safely and maintain composure in challenging situations.
• Valid state-issued driver’s license with a clean driving record.

Responsibilities

• Serve as first point of contact for families and transfer decedents to the funeral home.
• Drive and transport decedents safely, navigating local roads and weather conditions.
• Work irregular hours (on-call), including nights and weekends; assist with funeral attendant duties as needed.
• Ensure paperwork is completed accurately and in a timely manner.

Skills

Microsoft Office Suite

Compassion & empathy

Driver's license

Ability to lift 100 lbs

Tools

GPS navigation

Job description

Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.

Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations—we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.

What You Will Do

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do:

• Compassion & Empathy:Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport:Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability:Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention:Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking:Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor:Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require:

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

Are you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.

What We Offer

What We Offer:

• Excellent Compensation: Competitive salaries, performance incentives, referral bonuses, 2 weeks of paid vacation days, 2 personal days, 6 paid sick days (rolls over annually up to 96 hours), and 6 paid holidays.
• Unlimited Potential: Career paths and growth opportunities with a privately held, nationwide company.
• Exceptional Benefits: Medical, dental, and vision insurance options and 100% company-paid life insurance and disability (long-term and short-term).
• Matching Funds: Company matches up to six percent of funds to your 401k, plus annual contributions, if you choose the Health Savings Account (HSA) option.
• Team Building: Regular company-wide meetings, one-on-one interactions, and a warm, welcoming environment.

Are you ready? Join us on our journey to Shape the Future with Purpose. Grow with The FPG Way.

Foundation Partners Group is an equal opportunity employer. We are committed to fair employment practices and to fostering a workplace where every team member feels valued, supported, and treated with dignity and respect. Employment decisions are made in accordance with applicable federal, state, and local laws.

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.

$20.00 - $23.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.