Funeral Home Operations Director

Carriage Services; Zanesville (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary with bonuses

401(k) with company match

Medical, dental, and vision insurance

Health Savings Account

Life insurance

Employee Assistance Program

Professional development

Job summary

Carriage Services in Zanesville, Ohio seeks a Managing Partner to lead the Funeral Home operations, drive performance, and deliver exceptional family experiences. You will oversee daily management, staffing, regulatory compliance, and financial results with a servant-leader approach.

The role requires strong leadership, community engagement, and a commitment to compassionate service within a high-performing team environment.

Qualifications

• Licensed Funeral Director and Embalmer in accordance with state requirements.
• Minimum of five (5) years of progressive funeral service experience, including leadership or management responsibilities.
• Demonstrated ability to lead teams, coach employees, and cultivate a positive workplace culture.
• Strong understanding of funeral service laws, regulations, and ethical standards.

Responsibilities

• Lead, mentor, and develop Funeral Directors, Embalmers, Funeral Assistants, and support staff.
• Foster a culture of teamwork, accountability, continuous improvement, and exceptional service.
• Recruit, coach, evaluate, and retain top talent.

Skills

Leadership

Staff development

Communication

Coaching

Education

Associate degree in Mortuary Science

Tools

Funeral home management software

Microsoft Office

Job description

Carriage Services in Zanesville, Ohio seeks a Managing Partner to lead the Funeral Home operations, drive performance, and deliver exceptional family experiences. You will oversee daily management, staffing, regulatory compliance, and financial results with a servant-leader approach.

The role requires strong leadership, community engagement, and a commitment to compassionate service within a high-performing team environment.