Funeral Home Director of Operations

sci

Canóvanas (PR)

On-site

USD 80,000 - 100,000

Full time

4 days ago

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Job summary

SCI in Canóvanas, PR is seeking an experienced leader to manage financial, operations, and funeral arrangements services. You will collaborate with market leadership to develop annual plans, budgets, and goals while ensuring compliance and superb customer service.

You will direct day‑to‑day operations, oversee staffing and development, and participate in community outreach. The role requires strong budgeting, people management, and the ability to handle sensitive situations with empathy and

Qualifications

High school diploma or equivalent is required.
Technical diploma in Funeral Services or Mortuary Science is preferred.
Bachelor's degree in Mortuary Science or another state-approved degree may be required by law.

Responsibilities

Develop annual business plan and budget with leadership to meet financial goals.
Monitor financial trends and drive profitability with local leadership.
Oversee daily operations to meet goals and exceed customer expectations.
Maintain facilities and allocate budget for repairs and equipment.
Lead, coach, and develop staff; manage performance and turnover.
Engage with community and collaborate with corporate on improvements.