Funeral Home Administrative Assistant

Foundation-Partners-Group; Auburn (WA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation

Personal days

Sick days

Holidays

401k matching

Health insurance

Life insurance

Disability insurance

Team environment

Job summary

Foundation Partners Group in Auburn, WA is seeking an Administrative Assistant to provide administrative and clerical support for managers, teams, and client families. Responsibilities include answering phones, scheduling, drafting correspondence, data entry, and handling accounts.

You will work with Microsoft Office, learn various software, maintain office organization, and collaborate weekly with supervisors to meet goals in a compassionate, detail-focused environment.

Qualifications

• High school diploma or equivalent required.
• 3+ years in a small business office; funeral industry experience a plus.
• Proficiency with Word, Excel, PowerPoint, Outlook.

Responsibilities

• Answer phones, greet families, schedule, and data entry.
• Process accounts, deposits, and receivables; manage invoices.
• Prepare correspondence and proofread for accuracy.
• Support weekly updates and monthly financial processes.

Skills

Compassion & Empathy

Technology Competent

Clear Communicator

Meticulous Attention

Follow-through

Preparation Excellence

Active Team Member

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Company software

Email

Social media

Text

Online portals

Live webinars

Website updating

Job description

Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.

Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.

What You Will Do

As an Administrative Assistant, you will provide administrative and clerical support to managers, team members, and client families, including answering phone calls, scheduling, creating and proofing correspondence, and data entry.

What You Will Do:

• Compassion & Empathy:Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.
• Technology Competent:Familiar with Microsoft Office Suite, company software programs, email, social media, text, online portals, live webinars, and updating the funeral home website as needed.
• Clear Communicator:Strong communication and grammatical skills, with the ability to proof work.
• Meticulous Attention:Monitor accounts and financials related to receipt books, deposit policies, and receivables. Close accounts when appropriate and complete product inventory.
• Follow-through:Ensure all funeral service delivery items, such as cremation permitting, death certificate filing, and other documentation, are carried out professionally and promptly.
• Preparation Excellence:Maintain neat and presentable office area and office equipment as necessary, take responsibility for inventory, and reorder office supplies as needed.
• Active Team Member:Participate in weekly updates with supervisors to share and exchange resources and ideas to meet goals; complete monthly and quarterly financial and administrative processes.

What We Require:

• High school diploma or the equivalent
• Minimum three years of work experience in a small business office environment -- funeral industry experience a plus
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Able to use and learn multiple computer software, systems, and other office equipment
• High attention to detail and accuracy, with excellent follow-up skills
• Able to establish and maintain effective internal and external work processes

What We Offer

What We Offer:

• Excellent Compensation: Competitive salaries, performance incentives, referral bonuses, 2 weeks of paid vacation days, 2 personal days, 6 paid sick days (rolls over annually up to 96 hours), and 6 paid holidays.
• Unlimited Potential: Career paths and growth opportunities with a privately held, nationwide company.
• Exceptional Benefits: Medical, dental, and vision insurance options and 100% company-paid life insurance and disability (long-term and short-term).
• Matching Funds: Company matches up to six percent of funds to your 401k, plus annual contributions, if you choose the Health Savings Account (HSA) option.
• Team Building: Regular company-wide meetings, one-on-one interactions, and a warm, welcoming environment.

Foundation Partners Group is an equal opportunity employer. We are committed to fair employment practices and to fostering a workplace where every team member feels valued, supported, and treated with dignity and respect. Employment decisions are made in accordance with applicable federal, state, and local laws.

Pay Range: The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $23.00 - $25.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.