Funeral Director / Embalmer in Training

Foundation-Partners-Group; Milwaukee (WI); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Wellness Rewards

401k with Company Match

Life Insurance

Disability Insurance

Job summary

Foundation Partners Group in Milwaukee seeks a Funeral Director in Training to learn from licensed directors and participate in all aspects of funeral service.

The role involves greeting families, handling inquiries, maintaining the prep area, and assisting with embalming-related tasks. Strong communication and empathetic care are essential for success in this trainee program.

Qualifications

• High school diploma or equivalent.
• Currently enrolled in or have completed an accredited mortuary science program.
• Strong verbal and written communication skills.
• Self-motivated and energetic.
• Caring, empathetic, and committed to providing best-in-class service.

Responsibilities

• Preforms or works directly with the public.
• Greets families and guests.
• Answers calls in a timely fashion from a multi-line phone system.
• Cleans and maintains the preparation room and its supplies.
• Processes and maintains at-need and pre-need case files.
• Assists with embalming, dressing, cosmetizing, and casketing of the deceased.
• Transfers deceased from place of death to funeral home and crematory.
• Enters vital information into software systems.
• Processes files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.
• Provides standard and customized service materials.
• Releases urns, service materials, personal property, and flags to families.
• Updates list of family members to contact for information.
• Responds to emails efficiently and timely.
• Stocks and organize urns.
• Places obituaries for families in the newspaper, social media, and website.
• Responds and attends to inquiries as required.
• Performs other duties assigned.

Skills

Customer service

Verbal and written communication

Self-motivated

Empathetic

Education

High school diploma or equivalent

Mortuary science program enrolled/completed

Tools

Microsoft Office Suite

Job description

Who We Are

Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.

Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.

What You Will Do

The Funeral Director in Training will interact with licensed funeral directors to learn first‑hand about the funeral director's career.

Overview & Responsibilities:

• Preforms or works directly with the public
• Greets families and guests
• Answers calls in a timely fashion from a multi-line phone system
• Cleans and maintains the preparation room and its supplies
• Processes and maintain at-need and pre-need case files
• Assists with embalming, dressing, cosmetizing, and casketing of the deceased
• Transfers deceased from place of death to funeral home and crematory
• Enters vital information into software systems
• Processes files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.
• Provides both standard and customized service materials
• Releases urns, service materials, personal property, and flags to families
• Updates list of family members to contact for information
• Responds to emails efficiently and timely
• Stocks and organize urns
• Places obituaries for families in the newspaper, social media, and website
• Responds and attends to inquiries as required
• Performs other duties assigned

Requirements & Qualifications:

• High school diploma or equivalent
• Currently enrolled in or have completed an accredited mortuary science program
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Self-motivated and energetic
• Strong verbal and written communication skills
• Caring, empathetic, and committed to providing best-in-class service to customers
• Sensitivity and knowledge of different philosophical systems and religions
• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
• Valid state-issued driver's license with a clear driving record

What We Offer

• Meaningful Work: Make a real difference by helping families navigate one of life's most challenging times with compassion and care.
• Competitive Pay and Benefits:
  o Medical, dental, prescription, and vision insurance
  o Vacation, sick, and holiday pay
  o Wellness Rewards
  o 401k with company match
  o Company-paid life insurance, long-term disability, and short-term disability
• Career Growth: Take advantage of ongoing training and advancement opportunities within the funeral service industry.
• Supportive Culture: Be part of a compassionate, mission-driven team that values respect, empathy, and service.

Are you ready? Join us on our journey to Shape the Future with Purpose. Grow with The FPG Way.

Foundation Partners Group is an equal opportunity employer. We are committed to fair employment practices and to fostering a workplace where every team member feels valued, supported, and treated with dignity and respect. Employment decisions are made in accordance with applicable federal, state, and local laws.