Funeral Director / Embalmer in Training

foundationpartners; Milwaukee (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Foundation Partners in Milwaukee, WI is seeking a Funeral Director in Training to learn under licensed funeral directors. You will interact with families, greet guests, and coordinate service details while gaining hands-on experience in the art of funeral directing.

The role involves assisting with embalming, transfers, documentation, obituary placements, and daily office tasks. A high school diploma and enrollment in an accredited mortuary science program are required, along with proficiency in

Qualifications

• High school diploma or equivalent required.
• Enrollment in or completion of an accredited mortuary science program required.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong verbal and written communication skills.

Responsibilities

• Preforms or works directly with the public.
• Greets families and guests.
• Answers calls in a timely fashion from a multi-line phone system.
• Cleans and maintains the preparation room and its supplies.
• Processes and maintains at-need and pre-need case files.
• Assists with embalming, dressing, cosmetizing, and casketing of the deceased.
• Transfers deceased from place of death to funeral home and crematory.
• Enters vital information into software systems.
• Processes files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.
• Provides both standard and customized service materials.
• Releases urns, service materials, personal property, and flags to families.
• Updates list of family members to contact for information.
• Responds to emails efficiently and timely.
• Stocks and organize urns.
• Places obituaries for families in the newspaper, social media, and website.
• Responds and attends to inquiries as required.
• Performs other duties assigned.

Skills

Microsoft Office

Verbal and written communication

Education

High school diploma or equivalent

Mortuary science program enrollment

Tools

Microsoft Office Suite (Word, Excel, PowerPoint)

Job description

The Funeral Director in Training will interact with licensed funeral directors to learn first-hand about the funeral director's career.

Overview & Responsibilities:

• Preforms or works directly with the public
• Greets families and guests
• Answers calls in a timely fashion from a multi-line phone system
• Cleans and maintains the preparation room and its supplies
• Processes and maintain at-need and pre-need case files
• Assists with embalming, dressing, cosmetizing, and casketing of the deceased
• Transfers deceased from place of death to funeral home and crematory
• Enters vital information into software systems
• Processes files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.
• Provides both standard and customized service materials
• Releases urns, service materials, personal property, and flags to families
• Updates list of family members to contact for information
• Responds to emails efficiently and timely
• Stocks and organize urns
• Places obituaries for families in the newspaper, social media, and website
• Responds and attends to inquiries as required
• Performs other duties assigned

Requirements & Qualifications:

• High school diploma or equivalent
• Currently enrolled in or have completed an accredited mortuary science program
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Self-motivated and energetic
• Strong verbal and written communication skills
• Caring, empathetic, and committed to providing best-in-class service to customers
• Sensitivity and knowledge of different philosophical systems and religions
• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
• Valid state-issued driver's license with a clear driving record