Funeral Director / Embalmer in Training

Foundation Partners Group; Milwaukee (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Foundation Partners Group is seeking a Funeral Director in Training in Milwaukee to learn firsthand from licensed funeral directors. You will greet families, assist with processes, and support embalmers while maintaining records and client communications.

The role emphasizes compassionate service, attention to detail, and collaboration within a funeral home team. Qualified candidates are enrolled in or have completed a mortuary science program and possess strong Microsoft Office skills.

Qualifications

• High School Diploma or Equivalent.
• Enrollment or completion of an accredited Mortuary Science program.
• Knowledge of Microsoft Office Suite (Word/Excel/PowerPoint).
• Strong verbal and written communication skills.
• Self-motivated, energetic and compassionate.
• Sensitivity to different beliefs and cultures.

Responsibilities

• Preforms or works directly with the public and greets families.
• Answers calls from a multi-line phone system.
• Maintains the preparation room and supplies.
• Assists with embalming, dressing, cosmetizing, and casketing.
• Transfers deceased and manages paperwork and deadlines (death certificates, trust forms).
• Enters vital information into software systems and handles inquiries.
• Releases urns and memorial materials to families.
• Updates contact lists and coordinates obituary placements.
• Stocks and organizes urns; responds to inquiries as required.
• Performs other duties assigned.

Skills

Microsoft Office

Verbal communication

Written communication

Customer service

Self-motivated

Empathy

Education

High School Diploma or Equivalent

Mortuary Science Program (enrolled/completed)

Job description

The Funeral Director in Training will interact with licensed funeral directors to learn first‑hand about the funeral director's career.

Overview & Responsibilities

• Preforms or works directly with the public
• Greets families and guests
• Answers calls in a timely fashion from a multi-line phone system
• Cleans and maintains the preparation room and its supplies
• Processes and maintain at-need and pre-need case files
• Assists with embalming, dressing, cosmetizing, and casketing of the deceased
• Transfers deceased from place of death to funeral home and crematory
• Enters vital information into software systems
• Processes files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.
• Provides both standard and customized service materials
• Releases urns, service materials, personal property, and flags to families
• Updates list of family members to contact for information
• Responds to emails efficiently and timely
• Stocks and organize urns
• Places obituaries for families in the newspaper, social media, and website
• Responds and attends to inquiries as required
• Performs other duties assigned

Requirements & Qualifications

• High school diploma or equivalent
• Currently enrolled in or have completed an accredited mortuary science program
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Self-motivated and energetic
• Strong verbal and written communication skills
• Caring, empathetic, and committed to providing best-in-class service to customers
• Sensitivity and knowledge of different philosophical systems and religions
• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
• Valid state-issued driver's license with a clear driving record

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled