Funeral Director/Embalmer

Foundation Partners Group; Minneapolis (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

Foundation Partners Group is seeking a licensed funeral director/embalmer to lead client arrangements with compassion and professionalism. You will present service options, coordinate with families, and oversee a team to deliver high-quality memorial services.

The role requires on-call availability, strong communication, and a deep understanding of diverse cultural and religious practices. Proficiency in MS Office and a valid driver's license are essential.

Qualifications

• Current state licensure for funeral directing & embalming.
• Strong oral and written communication skills.
• Self-motivated and energetic.
• Caring, empathetic, and committed to best-in-class service.
• Knowledge of different philosophies and religions and their cultural impact.
• Familiarity with MS Office applications.

Responsibilities

• Present all service and merchandise options to every family.
• Maintain open communication and accurate client files.
• Engage in community activities to grow market share.
• Oversee team Members and ensure professional representation.
• Work on-call/first call as assigned.
• Transfer decedents, embalm, dress, cosmetize, and prepare deceased as needed.
• Meet with client families to arrange personalized funeral services.
• Ensure proper paperwork, permits, and certificates are completed timely.
• Conduct and attend funeral services regularly.
• Lead post-service follow-ups.

Skills

Oral and written communication

Self-motivated

Caring and empathetic

Religious/cultural sensitivity

Microsoft Office Suite

Team leadership

On-call readiness

Attention to detail

Education

Funeral directing & embalming licensure (state)

Tools

Microsoft Office Suite (Word, Excel, PowerPoint)

Driver's license

Job description

Overview & Responsibilities

• Ensures every client family is presented with all service and merchandise options -- Every Family, Every Option, Every Time


• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files


• Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor


• Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)


• Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location


• Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations


• Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)


• Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as-needed basis (per appropriate licensing) to the instructions obtained from the family


• Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality


• Completes tasks and details resulting from the arrangement conference


• Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations


• Conducts and attends funeral services regularly


• Leads all post-service follow-ups as needed

Requirements & Qualifications

• Current state licensure for funeral directing & embalming


• Self-motivated and energetic


• Strong oral and written communication skills


• Caring, empathetic, and committed to providing best-in-class service to customers


• Sensitivity and knowledge of different philosophical systems and religions


• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture


• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)


• Valid state-issued driver's license with a clear driving record

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled