Funeral Director/Embalmer

Foundation Partners Group; Salinas (CA); On-site; USD 60,000 - 95,000; Full time

Job summary

Foundation Partners Group seeks a licensed Funeral Director/Embalmer to manage all phases of funeral arrangements and final disposition. You will guide families through options, supervise a service team, and ensure compliance with laws and regulations.

The role requires strong communication, empathy, and the ability to coordinate sensitive tasks with care and professionalism.

Qualifications

• Current state licensure for funeral directing & embalming is required.
• Excellent oral and written communication skills are essential.
• Empathetic, caring, and committed to best-in-class service.

Responsibilities

• Present families with all service and merchandise options.
• Maintain accurate client files and effective communication.
• Lead funeral service teams and ensure professional representation of the location.
• Coordinate paperwork, permits, and regulatory compliance.

Skills

Oral communication

Written communication

Empathy

Self-motivation

Customer service

Cultural sensitivity

Education

Funeral directing & embalming license

Tools

Microsoft Office

Job description

The Funeral Director/Embalmer manages all phases of the funeral arrangement, from setting up funeral services to final disposition.

Overview & Responsibilities

• Ensures every client family is presented with all service and merchandise options -- Every Family, Every Option, Every Time
• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
• Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
• Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)
• Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
• Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
• Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)
• Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as-needed basis (per appropriate licensing) to the instructions obtained from the family
• Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality
• Completes tasks and details resulting from the arrangement conference
• Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations
• Conducts and attends funeral services regularly
• Leads all post-service follow-ups as needed

Requirements & Qualifications

• Current state licensure for funeral directing & embalming
• Self-motivated and energetic
• Strong oral and written communication skills
• Caring, empathetic, and committed to providing best-in-class service to customers
• Sensitivity and knowledge of different philosophical systems and religions
• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Valid state-issued driver's license with a clear driving record

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled