Funeral Director/Embalmer

foundationpartners; BLOOMINGTON (MN); On-site; USD 65,000 - 85,000; Full time

Job summary

foundationpartners seeks a Funeral Director/Embalmer to manage all phases of funeral arrangements, from setup to final disposition, ensuring top-quality service for every family in Bloomington, MN.

You will coordinate a team, communicate effectively, and maintain accurate client files while upholding licensing and regulatory requirements. This role includes on-call responsibilities and close collaboration with families and location staff.

Qualifications

• Current state licensure for funeral directing and embalming.
• Ability to lead and coordinate a team during services.
• Excellent interpersonal skills with client families.

Responsibilities

• Ensures every client family is presented with all service and merchandise options.
• Oversees team members during services to ensure professional representation.
• Meets with client families to listen, educate, and arrange personalized funeral services.

Skills

Strong oral and written communication

Self-motivated and energetic

Empathetic and caring

Education

Funeral directing & embalming licensure

Tools

Microsoft Office Suite

Job description

The Funeral Director/Embalmer manages all phases of the funeral arrangement, from setting up funeral services to final disposition.

Overview & Responsibilities:

• Ensures every client family is presented with all service and merchandise options -- Every Family, Every Option, Every Time
• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
• Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
• Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)
• Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
• Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
• Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)
• Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as-needed basis (per appropriate licensing) to the instructions obtained from the family
• Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality
• Completes tasks and details resulting from the arrangement conference
• Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations
• Conducts and attends funeral services regularly
• Leads all post-service follow-ups as needed

Requirements & Qualifications:

• Current state licensure for funeral directing & embalming
• Self-motivated and energetic
• Strong oral and written communication skills
• Caring, empathetic, and committed to providing best-in-class service to customers
• Sensitivity and knowledge of different philosophical systems and religions
• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Valid state-issued driver's license with a clear driving record