Fundraising Operations & Process Coordinator

World Central Kitchen; Washington (District of Columbia); On-site; USD 37,195 - 38,572; Full time

Benefits offered by this job

Free health insurance

403(b) retirement plan with 50% match

Paid time off and holidays

Growth opportunities and professional 

EAP program

Annual salary reviews

Job summary

World Central Kitchen seeks a Coordinator, Development Operations to strengthen the fundraising infrastructure and improve workflows, documentation, and administrative processes. You will support legacy donations, donor documentation, and project tracking in Asana, while ensuring consistent follow-up across cross-team initiatives.

Collaborating with the Director of Development Operations, you will help streamline operational tasks, manage SOPs, and assist with donor stewardship and internal

Qualifications

• Minimum of 2 years experience in development operations, fundraising administration, or related nonprofit support role.
• Hands-on experience using a CRM platform, with Salesforce NPSP strongly preferred
• Strong project management skills with demonstrated ability to coordinate tasks, manage deadlines, and ensure follow-through across multiple priorities
• Demonstrated ability to effectively engage with donors, volunteers, and other constituents in-person, by phone, and in writing
• Exceptional attention to detail, accuracy, and organizational skills
• Demonstrated ability to take initiative, work independently, and thrive in a fast-paced, dynamic environment
• Ability to learn new technologies and platforms quickly; familiarity with Asana, Salesforce, or similar tools is a plus
• Proficiency in Google Workspace, Microsoft Office, and/or Apple applications
• Strong communication skills—written, verbal, and interpersonal—with the ability to engage donors, volunteers, and colleagues professionally

Responsibilities

• Coordinate and track operational tasks across the Development Operations team, ensuring deadlines and deliverables are met
• Establish, update, and maintain Standard Operating Procedures (SOPs) for key Development functions to promote consistency and clarity
• Support the Director, Development Operations with cross-team project management and process follow-up
• Manage administrative workflows related to legacy donations, including documentation, communication coordination, and internal processing requirements
• Support administrative processes associated with donor gifts, agreements, contracts, and internal approval workflows
• Maintain organized files, templates, and documentation for team-wide use
• Provide Asana project management support, including task creation, updates, reminders, and timeline monitoring
• Assist in identifying workflow inefficiencies and help implement streamlined processes to enhance operational effectiveness
• Learn and use internal systems (e.g., Salesforce, project management tools) to support team needs and improve daily operations
• Support a variety of donor stewardship and operational projects, such as:
• Quarterly stewardship reports
• Handwritten or personalized outreach projects
• Presentation materials and donor-facing content
• Activation support, including First Alerts
• Contribute to various team projects as assigned

Skills

Project management

Attention to detail

Donor engagement

Communication

Team collaboration

Tools

Salesforce NPSP

Asana

Google Workspace

Microsoft Office

Apple applications

Job description

World Central Kitchen seeks a Coordinator, Development Operations to strengthen the fundraising infrastructure and improve workflows, documentation, and administrative processes. You will support legacy donations, donor documentation, and project tracking in Asana, while ensuring consistent follow-up across cross-team initiatives.

Collaborating with the Director of Development Operations, you will help streamline operational tasks, manage SOPs, and assist with donor stewardship and internal