Fundraising Operations & Donor Relations Coordinator

Veterans Inc.; Worcester (MA); On-site; USD 34,440 - 45,460; Full time

Benefits offered by this job

BCBS Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Retirement Plan (403B) with company 2,

Employer Match

Tuition Reimbursement Program

Paid Parental Leave

Flexible Spending Accounts

Job summary

Veterans Inc. in Worcester, MA seeks a Development Operations Coordinator to support gift entries, donor database maintenance, and annual giving initiatives from the Development Office.

You will coordinate acknowledgements, online donations, and donor communications while aiding grant-seeking and fundraising activities. The role requires a Bachelor's degree in a related field and 2–4 years of donor relations experience, with strong writing, organizational, and project-management skills.

Qualifications

• Bachelor's degree in English, Communications, Journalism, Business, or a related field.
• Two to four years' experience in donor relations, donor database management, nonprofit operations, writing, or related areas.
• Proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint.
• Strong grammar, editing and proofreading abilities; excellent written communication.
• Ability to manage multiple deadlines and prioritize tasks.
• Excellent critical thinking, problem solving, and organizational skills.
• Strong project management and coordination capabilities.
• Willingness to travel occasionally and maintain reliable transportation.
• Able to pass CORI/background checks and comply with vaccination policy.

Responsibilities

• Enter gifts into donor database and generate acknowledgement communications.
• Manage web links and online donation platforms for annual donations.
• Coordinate weekly reconciliations between Finance and Development.
• Develop donor acknowledgement strategies and timely communications.
• Provide admin support and maintain accurate donor records in fundraising systems.
• Assist in implementing individual giving strategies and annual campaigns.
• Track giving, generate reports, and share insights with the team.
• Support external donor fundraising and grant-seeking efforts.
• Maintain relationships with donors, foundations, and grant-makers.
• Support communications materials and fundraising content.

Skills

Communication

Organizational skills

Editing/grammar

Word processing

Time management

Critical thinking

Project management

Education

Bachelor's degree in English/Communications/Journalism/Business or related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Veterans Inc. in Worcester, MA seeks a Development Operations Coordinator to support gift entries, donor database maintenance, and annual giving initiatives from the Development Office.

You will coordinate acknowledgements, online donations, and donor communications while aiding grant-seeking and fundraising activities. The role requires a Bachelor's degree in a related field and 2–4 years of donor relations experience, with strong writing, organizational, and project-management skills.