Development Operations Coordinator

Veterans Inc; Worcester (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

BCBS Medical, Dental, and Vision

Employer Paid Disability and Life

403B retirement with company match

Flexible Spending Accounts

Tuition Reimbursement

Paid Parental Leave

Job summary

Veterans Inc. seeks a Development Operations Coordinator to support gift entry, donor relations, and annual giving campaigns. The role collaborates with the Senior Fund Development Manager and is based onsite in the Development Office.

Responsibilities include donor database management, reconciliation between Finance and Development, and producing reports. Travel may be required, and a CORI check will be conducted. We offer comprehensive benefits and a 403B match.

Qualifications

• Bachelor’s degree in a related field.
• 2–4 years of donor relations/nonprofit operations experience.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Excellent communication, grammar, writing, and proofreading skills.
• Ability to prioritize deadlines and manage multiple tasks.

Responsibilities

• Gift entry into donor database and generate acknowledgement correspondence.
• Manage all web links and online donation platforms for annual donations.
• Facilitate weekly reconciliation between Finance and Development.
• Develop strategies for donor acknowledgment and timely communications.
• Administrative support for the Development Department; maintain donor records.
• Assist in implementing individual giving strategies and the annual giving campaign.
• Track giving and produce reports for the team.
• Assist with grant-seeking strategies and calendar of planned grants.
• Assist Sr. Fund Development Manager with unrestricted grants—application and reporting.
• Maintain relationships with donors, foundations, and grant-makers.
• Support communications and development materials.

Skills

Donor relations

Donor database management

Public relations

Communication

Organizational skills

Grammar, writing, proofreading

Prioritization & multitasking

Problem solving

Critical thinking

Education

Bachelor's degree in English, Communications, Journalism, Business, or related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Veterans Inc. is seeking to fill the Development Operations Coordinator.

Under the general direction of the Senior Fund Development Manager, the Development Operations Coordinator is a key member of the Development team and is responsible for gift entry, donor database and acknowledgement of all donations, implementation of the annual appeal, individual giving strategies, and overall development and event support.

This position is onsite within the Development Office.

WHAT YOU'LL BE RESPONSIBLE FOR DAY TO DAY

• Gift Entry into donor database and generate acknowledgement correspondence
• Manage all Weblinks and online donation platforms regarding standard annual donations
• Facilitate weekly reconciliation between Finance and Development Departments
• Develop strategies to ensure proper acknowledgment of donors.Facilitating timely acknowledgment functions (Letters, emails, etc.)
• Primary Administrative Support for the Development DepartmentDatabase Management (solicitor contact entry, moves management, etc.); ensure accurate and up-to-date donor records
• Assist in implementing Individual Giving strategies and the Annual Giving campaign
• Track giving and produces reports as needed to share with the team.
• Assist with the communication and management of external donor fundraisers, drives, etc.
• Assist with grant-seeking strategies and calendar of planned grants to support new projects and ongoing initiatives.
• Assist Sr. Fund Development Manager with managing unrestricted grants through application and reporting process; develop timelines and tracking systems as necessary.
• Assist in maintaining relationships with donors, foundations, and other grant-makers where necessary
• Provide support to all areas of communications.
• Assist with the development of fundraising materials

WHAT YOU MUST HAVE:

• Bachelor's degree in English, Communications, Journalism, Business, or a related field.
• Preferred two (2) to four (4) years' experience in donor relations, donor database management, non-profit operations, writing and/or filing applications (manual and electronic), evaluation, project management, reporting, and public outreach/relations preferred.
• Proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint.
• Outstanding communication and organizational skills with strong grammar, creative writing, proofreading, and word processing skills required.
• Must be able to confidently and successfully manage competing deadlines with the ability to prioritize in order to accomplish tasks.
• Excellent critical thinking, problem-solving, and organizational skills.
• Exceptional project management skills (prioritizing, timeline, budget, procedure, reporting, and evaluation) required.
• This position requires some minimal travel so reliable transportation and a valid driver's license are required.
• This position requires some travel, reliable transportation, and a valid driver's license are required.
• Must be able to pass a CORI/background records check successfully.
• Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered.

WHAT WE CAN OFFER YOU:

Comprehensive Benefits Package for FT employees includes:

• BCBS Medical, Dental, and Vision Insurance
• Employer Paid Short and Long-Term Disability and Life Insurance.
• $2500 Medical Opt-Out program if you have medical coverage through another source.
• Retirement Plan (403B) with a $2000 Match
• Flexible Spending Accounts
• Tuition Reimbursement Program
• Paid Parental Leave

Veterans Inc. is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.