Fundraising Database Associate

Everytown for Gun Safety Action Fund Inc.; New York (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

Everytown for Gun Safety Action Fund Inc. seeks a Fundraising Database Associate in New York to maintain and update the CRM with donor records and donations. You will process gifts by mail and phone, verify data accuracy, and support donors with inquiries.

The role requires strong organization, attention to detail, and excellent communication. It is based in our New York Office with a shorter-term anticipated duration from Oct 2026 to Jan 2027.

Qualifications

• Proficiency with Google Suite and Microsoft Excel.
• Excellent written and oral communication skills.
• Professional experience in an administrative or operations role.
• Previous experience with donor database systems.
• Ability to discreetly handle confidential donor information.
• Thrives in a fast-paced office setting (3 days a week).

Responsibilities

• Master manual and automated multi-step processes for uploading donor and donation information.
• Process credit card donations received via mail and over the telephone.
• Sort, scan, and send out checks for processing by external vendors.
• Provide fast, accurate customer support to donors and supporters via telephone, email, and mail.
• Provide acknowledgment letters to donors.
• Maintain the integrity of Everytown's donor database.

Skills

Excel proficiency

CRM / donor database

Customer service

Communication skills

Organizational skills

Tools

Google Suite

Donor database systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-Time Reg New York, NY, US

Salary Range: $70,000.00 To $70,000.00 Annually

The Fundraising Database Associate performs essential daily tasks to ensure the CRM database used by members of the fundraising team remains up to date and accurate. They will also assist donors who have questions or concerns about their donations.

The ideal candidate for this role is a highly organized, detail- and deadline-oriented individual who is a proactive problem-solver and an excellent communicator. This position is located in our New York Office. The anticipated employment duration for this role is October 2026 through January 2027.

WE TRUST YOU TO:

Master manual and automated multi-step processes for uploading donor and donation information.

Manually and securely process credit card donations received via mail and over the telephone.

Sort, scan, and send out checks for processing by external vendors.

Provide fast, accurate customer support to donors and supporters via telephone, email, and mail.

Provide acknowledgment letters to donors.

Maintain the integrity of Everytown's donor database.

YOU WILL HAVE:

Proficiency with Google Suite and Microsoft Excel.

Exceptional attention to detail, organizational skills, time management skills, and problem-solving skills.

Excellent written and oral communication skills.

Professional experience in an administrative or operations role.

Previous experience with donor database systems.

Ability to discreetly handle confidential donor information

Ability to thrive in a fast-paced organization that is in an open-plan office, 3 days a week.

Ability to rapidly shift between multiple projects and priorities

• Master manual and automated multi-step processes for uploading donor and donation information.

• Manually and securely process credit card donations received via mail and over the telephone.

• Sort, scan, and send out checks for processing by external vendors.

• Provide fast, accurate customer support to donors and supporters via telephone, email, and mail.

• Provide acknowledgment letters to donors.

• Maintain the integrity of Everytown's donor database.

YOU WILL HAVE:

• Proficiency with Google Suite and Microsoft Excel.

• Exceptional attention to detail, organizational skills, time management skills, and problem-solving skills.

• Excellent written and oral communication skills.

• Professional experience in an administrative or operations role.

• Previous customer service experience.

• Previous experience with donor database systems.

• Ability to discreetly handle confidential donor information

• Ability to thrive in a fast-paced organization that is in an open-plan office, 3 days a week.

• Ability to rapidly shift between multiple projects and priorities

DIVERSE WORKFORCE AND OPEN CULTURE

Candidates who identify as members of historically underrepresented groups are highly encouraged to apply to Everytown. A diverse workforce and open culture are at the heart of our organization and vital to our success.

Everytown for Gun Safety ActionFund provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Everytown for Gun Safety Action Fund (“Everytown for Gun Safety”) is the largest gun violence prevention organization in the country with nearly 11 million supporters and more than 700,000 donors, including moms, mayors, survivors, students, and everyday Americans who are fighting for common-sense gun safety measures that can help save lives. Learn more at www.everytown.org and follow us @Everytown.