Fundraising Database Associate

Everytown; New York, Northern (NY, KY); Hybrid; USD 63,000 - 77,000; Full time

Job summary

Everytown for Gun Safety Action Fund in New York, NY is seeking a Fundraising Database Associate to keep our CRM donor records accurate and up to date while supporting donors who have questions about their gifts.

This full-time role is based in our New York office, with an anticipated term October 2026 through January 2027, and requires meticulous data entry, secure handling of donor information, and timely communication with supporters.

Qualifications

• Proficiency with Google Suite and Microsoft Excel.
• Exceptional attention to detail and organizational skills.
• Excellent written and oral communication skills.
• Professional experience in an administrative or operations role.
• Previous customer service experience is a plus.
• Experience with donor database systems.

Responsibilities

• Manage donor and donation data uploads in the CRM.
• Process credit card donations received via mail or phone.
• Sort, scan, and forward checks to external vendors.
• Provide fast, accurate donor support via phone, email, and mail.
• Prepare acknowledgment letters for donors.
• Maintain integrity of donor database.

Skills

Google Suite

Microsoft Excel

Attention to detail

Written communication

Oral communication

Administrative experience

Donor database systems

Multi-tasking

Tools

Donor database systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-Time Reg New York, NY, US

3 days ago Requisition ID: 1092

Salary Range: $70,000.00 To $70,000.00 Annually

The Fundraising Database Associate performs essential daily tasks to ensure the CRM database used by members of the fundraising team remains up to date and accurate. They will also assist donors who have questions or concerns about their donations.

The ideal candidate for this role is a highly organized, detail- and deadline-oriented individual who is a proactive problem-solver and an excellent communicator. This position is located in our New York Office. The anticipated employment duration for this role is October 2026 through January 2027.

WE TRUST YOU TO:

• Master manual and automated multi-step processes for uploading donor and donation information.
• Manually and securely process credit card donations received via mail and over the telephone.
• Sort, scan, and send out checks for processing by external vendors.
• Provide fast, accurate customer support to donors and supporters via telephone, email, and mail.
• Provide acknowledgment letters to donors.
• Maintain the integrity of Everytown's donor database.

YOU WILL HAVE:

• Proficiency with Google Suite and Microsoft Excel.
• Exceptional attention to detail, organizational skills, time management skills, and problem-solving skills.
• Excellent written and oral communication skills.
• Professional experience in an administrative or operations role.
• Previous experience with donor database systems.
• Ability to discreetly handle confidential donor information
• Ability to thrive in a fast-paced organization that is in an open-plan office, 3 days a week.
• Ability to rapidly shift between multiple projects and priorities

• Master manual and automated multi-step processes for uploading donor and donation information.
• Manually and securely process credit card donations received via mail and over the telephone.
• Sort, scan, and send out checks for processing by external vendors.
• Provide fast, accurate customer support to donors and supporters via telephone, email, and mail.
• Provide acknowledgment letters to donors.
• Maintain the integrity of Everytown's donor database.

YOU WILL HAVE:

• Proficiency with Google Suite and Microsoft Excel.
• Exceptional attention to detail, organizational skills, time management skills, and problem-solving skills.
• Excellent written and oral communication skills.
• Professional experience in an administrative or operations role.
• Previous customer service experience.
• Previous experience with donor database systems.
• Ability to discreetly handle confidential donor information
• Ability to thrive in a fast-paced organization that is in an open-plan office, 3 days a week.
• Ability to rapidly shift between multiple projects and priorities

DIVERSE WORKFORCE AND OPEN CULTURE

Candidates who identify as members of historically underrepresented groups are highly encouraged to apply to Everytown. A diverse workforce and open culture are at the heart of our organization and vital to our success.

Everytown for Gun Safety ActionFund provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Everytown for Gun Safety Action Fund (“Everytown for Gun Safety”) is the largest gun violence prevention organization in the country with nearly 11 million supporters and more than 700,000 donors, including moms, mayors, survivors, students, and everyday Americans who are fighting for common-sense gun safety measures that can help save lives. Learn more at www.everytown.org and follow us @Everytown.