Funding Coordinator

Smartbox US; Cedar Falls (IA); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Fixed starting salary

Hybrid work after training

401k Employer Contribution

Paid Time Off

Paid Holidays

Parental Leave

Medical Benefits

Dental Benefits

Vision Benefits

Life Insurance

Disability Insurance

Merit Increases

Professional Training

Community Involvement

Job summary

Smartbox is seeking a Funding Coordinator to support our Smart Care team, handling insurance requirements to ensure families can focus on communication. You will advocate for efficient funding, review medical records for insurance eligibility, and coordinate with clinicians to obtain required documentation.

You'll ensure data accuracy in our system and collaborate with teammates to provide excellent client service. No prior insurance or coding experience is required.

Qualifications

• Attention to detail and accuracy in all tasks.
• Ability to manage deadlines and stay on track.
• Articulate communicator with strong written skills.
• Experience using multiple internet browsers and computer programs simultaneously.

Responsibilities

• Advocate for efficient and accurate funding processes.
• Review medical records to ensure insurance requirements are met.
• Communicate with clinicians' offices to follow up on records and paperwork.
• Ensure information and notes in the system are accurate and timely.
• Regularly coordinate with Smartbox team members to provide excellent client service.

Job description

As a Funding Coordinator with Smartbox, you’ll be a crucial member of our Smart Care team - responsible for handling specific insurance requirements on our client’s behalf ensuring the families we work with can stay focused on the ability to communicate.

• You will advocate for our clients to provide the most efficient and accurate funding process possible.
• You will review medical records to ensure insurance requirements are met.
• You will communicate with clinician’s offices to follow up on requests for medical records and other paperwork requirements.
• You will ensure information and notes added to our system are accurate and timely.
• You will regularly communicate with other team members at Smartbox so together we can provide the best service and support to our clients.
• No insurance or medical coding experience required.

Our Funding Team is a group of passionate, unique individuals focused on getting each client their voice. Together they advocate for our clients, do the detective work through an insurance plan so our clients don’t have to, throw together a fabulous potluck, and provide a casual, fun work environment.

If you’re determined, detail-oriented, and motivated to change lives, this might be the position for you!

Key Skills:

• Detail oriented
• Articulate
• Ability to stay-on-track and meet deadlines
• Experience operating within multiple internet browsers and computer programs at the same time

What We Do:

Smartbox is a leading provider of Alternative and Augmentative Communication (AAC) Devices, training, and support. Together, we provide a voice for those affected by the communication and physical challenges of autism, ALS, cerebral palsy, Down syndrome, stroke and many other similar conditions.

Our benefits and culture are focused on providing a work/life integration to best support our team. The benefits offered for this role include:

Benefits:

• Fixed starting salary of $40,000
• Work hours are 8:00 - 4:30 M-F for training, flexible scheduling after training!
• Hybrid work from home after 1 year training
• 401k Plan with 3% Employer Contribution
• Generous Paid Time Off - 23 days annually (prorated first year)
• 10 Paid Holidays including a Floating Holiday
• Paid Parental, Adoption, & Foster Care Leave
• Comprehensive Benefits Package - Including Medical, Dental, Vision, & Company Provided Life Insurance
• Voluntary Dependent Care Account & Flex Spending Account
• Voluntary Life Insurance & Disability Insurance Coverages
• Supportive & Collaborative Culture
• Annual performance-based merit increases exceeding national average
• Growing Company with Internal Opportunities
• Training and Education Provided including Professional and Personal Wellness
• Community Involvement