Claims Coordinator

Smartbox US; Cedar Falls (IA); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

401k with match

PTO 23 days

Hybrid work after training

Healthcare coverage

Paid holidays

Parental leave

Life Insurance

Job summary

Smartbox US is seeking a Claims Coordinator to manage the claims process for funding our AAC devices and services. You will collaborate with insurance and non-insurance funding sources, file claims, and communicate with insurers and clients to clarify and track claims.

After a training period, you will enjoy hybrid work from home and a competitive benefits package. The role focuses on precise claim handling, timely follow-up, and clear written/verbal communication to support clients through

Qualifications

• Excellent written and verbal communication skills.
• Commitment to detail.
• Proficient with Excel and other tracking mechanisms.

Responsibilities

• Work closely with insurance companies regarding the funding of our technology.
• Work closely with non-insurance funding sources on behalf of our clients.
• File claims through insurance and non-insurance funding sources.
• Communicate and correspond with insurance companies and clients regarding claims, providing clarification as needed.
• Closely monitor the status of claims and follow up as needed.

Skills

Attention to detail

Communication skills

Tools

Excel

Job description

As a Claims Coordinator, you will handle a crucial phase in our client's journey to communicate and live more independently. So, you'll learn everything about our exclusive line of speech-generating devices and the clients we serve so you can:

• Work closely with insurance companies regarding the process of funding our technology.
• Work closely with non-insurance funding sources on behalf of our clients.
• File claims through insurance and non-insurance funding sources.
• Communicate and correspond with insurance companies and clients regarding claims, providing clarification as needed.
• Closely monitor the status of claims and follow up as needed.

If you love being part of an incredible team, but can be content and productive working independently, this might be the position for you!

Key Skills:

• Commitment to detail.
• Excellent written and verbal communication skills.
• Proficient with excel and other tracking mechanisms.

What We Offer:

Our benefits and culture are focused on providing a work/life integration to best support our team. The benefits offered for this role include:

• Fixed starting salary of $40,000
• Work hours are 8:00 - 4:30 M-F for training, flexible scheduling after training!
• Hybrid work from home after 6 months training
• 401k Plan with 3% Employer Contribution
• Generous Paid Time Off - 23 days annually (prorated first year)
• 10 Paid Holidays including a Floating Holiday
• Paid Parental, Adoption, & Foster Care Leave
• Comprehensive Benefits Package - Including Medical, Dental, Vision, & Company Provided Life Insurance
• Voluntary Dependent Care Account & Flex Spending Account
• Voluntary Life Insurance & Disability Insurance Coverages
• Annual performance-based merit increases exceeding national average
• Growing Company with Internal Opportunities
• Training and Education Provided including Professional and Personal Wellness
• Community Involvement

What We Do:

Smartbox is a leading provider of Alternative and Augmentative Communication (AAC) Devices, training, and support. Together, we provide a voice for those affected by the communication and physical challenges of autism, ALS, cerebral palsy, Down syndrome, stroke and many other similar conditions.