Fund Custody Account Manager - Client-Focused

Us Bank; Milwaukee (WI); On-site; USD 67,000 - 78,000; Full time

Benefits offered by this job

Healthcare

Retirement plan (401k)

Paid time off

Holiday opportunities

Adoption assistance

Job summary

U.S. Bank is seeking a Fund Custody Account Manager to support our Global Fund Custody team. You will own day-to-day custody account administration, monitor cash positions, and deliver timely, high-quality reporting for clients.

In this role you will collaborate across internal teams and with external stakeholders to resolve securities-related inquiries, support management reporting, and meet service-level commitments in a fast-paced, client-focused environment.

Qualifications

• Bachelor's degree, or equivalent work experience.
• 3-5 years of experience in securities operations, accounting, trade processing and customer service activities.
• Some knowledge of trust and securities operational functions, systems, procedures, various products and/or services.
• Basic knowledge of regulatory and accounting principles.
• Strong analytical, problem-solving, decision-making, and organizational skills.
• Ability to perform multiple tasks concurrently and meet deadlines in a dynamic team environment.
• Strong customer relations, interpersonal, and verbal and written communication skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Serve as one of the client's primary contacts, delivering a high level of customer service.
• Manage daily account administration with focus on daily and future cash positions.
• Create and deliver reporting documents to external customers within established timeframes.
• Prepare and develop reports for management.
• Respond to inquiries and coordinates resolution regarding securities issues from internal and external customers, management, internal and external auditors, and regulatory authorities.
• Adhere to strict business line Service Level Agreements.

Skills

Customer service

Analytical skills

Problem solving

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

U.S. Bank is seeking a Fund Custody Account Manager to support our Global Fund Custody team. You will own day-to-day custody account administration, monitor cash positions, and deliver timely, high-quality reporting for clients.

In this role you will collaborate across internal teams and with external stakeholders to resolve securities-related inquiries, support management reporting, and meet service-level commitments in a fast-paced, client-focused environment.