Functional Support Administrator with Security Clearance

BlueWater Federal Solutions; Montgomery (AL); On-site; USD 50,000 - 80,000; Full time

Job summary

BlueWater Federal Solutions seeks a Functional Support Administrator to support the USAF at Maxwell AFB, AL. The role provides first-line technical and operational support for BMx users and systems, installs and maintains workstations, and coordinates escalations to SMEs as needed.

The ideal candidate has 3+ years of technical support experience, an active Secret clearance, and familiarity with Windows administration and client/server troubleshooting.

Qualifications

• 3+ years of technical support experience.
• Active Secret clearance required.
• Security+ certifications preferred.
• Experience with Endpoint support, client/server troubleshooting, Windows administration, device configuration, and user support.

Responsibilities

• Provide first-line technical and operational support for BMx users and systems.
• Install, configure, and maintain workstations, peripherals, and client/server devices.
• Troubleshoot hardware, software, connectivity, and access issues.
• Support user onboarding, account management, and operational readiness activities.
• Coordinate escalations to technical SMEs and Help Desk personnel as required.
• Maintain endpoint security and configuration compliance.

Skills

Endpoint support

Client/server troubleshooting

User support

Windows administration

Job description

Job Description Overview Bluewater Federal is looking for a Functional Support Administrator to support the USAF at Maxwell AFB. The Base Maintenance (BMx) Family of Systems program provides critical lifecycle support for enterprise U.S. Air Force logistics and maintenance systems that enable global mission readiness and sustainment operations.

Responsibilities

• Provide first-line technical and operational support for BMx users and systems.
• Install, configure, and maintain workstations, peripherals, and client/server devices.
• Troubleshoot hardware, software, connectivity, and access issues.
• Support user onboarding, account management, and operational readiness activities.
• Coordinate escalations to technical SMEs and Help Desk personnel as required.
• Maintain endpoint security and configuration compliance.
• Document support activities and resolution actions.

Qualifications

• 3+ years of technical support experience.
• Must have an active Secret clearance
• Security+ certifications are preferred
• Experience with Endpoint support, Client/server troubleshooting, Windows administration, Device configuration, User support

BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.