Technical Support & Endpoint Admin (Secret Clearance)

BlueWater Federal Solutions; Montgomery (AL); On-site; USD 50,000 - 80,000; Full time

Job summary

BlueWater Federal Solutions seeks a Functional Support Administrator to support the USAF at Maxwell AFB, AL. The role provides first-line technical and operational support for BMx users and systems, installs and maintains workstations, and coordinates escalations to SMEs as needed.

The ideal candidate has 3+ years of technical support experience, an active Secret clearance, and familiarity with Windows administration and client/server troubleshooting.

Qualifications

• 3+ years of technical support experience.
• Active Secret clearance required.
• Security+ certifications preferred.
• Experience with Endpoint support, client/server troubleshooting, Windows administration, device configuration, and user support.

Responsibilities

• Provide first-line technical and operational support for BMx users and systems.
• Install, configure, and maintain workstations, peripherals, and client/server devices.
• Troubleshoot hardware, software, connectivity, and access issues.
• Support user onboarding, account management, and operational readiness activities.
• Coordinate escalations to technical SMEs and Help Desk personnel as required.
• Maintain endpoint security and configuration compliance.

Skills

Endpoint support

Client/server troubleshooting

User support

Windows administration

Job description

BlueWater Federal Solutions seeks a Functional Support Administrator to support the USAF at Maxwell AFB, AL. The role provides first-line technical and operational support for BMx users and systems, installs and maintains workstations, and coordinates escalations to SMEs as needed.

The ideal candidate has 3+ years of technical support experience, an active Secret clearance, and familiarity with Windows administration and client/server troubleshooting.