Functional Medicine Office Manager

Breakthrough Functional Medicine; Wilmington (NC); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player in functional medicine is seeking a dedicated Office Manager to streamline operations and enhance patient experiences. This role is pivotal in ensuring the practice runs efficiently while providing exceptional support to both patients and practitioners. The ideal candidate will possess a strong medical background and exceptional organizational skills, contributing to a collaborative environment focused on holistic health solutions. Join a passionate team committed to making a difference in patients' lives through personalized care and advanced diagnostics.

Benefits

Paid Time Off (PTO)

Competitive Hourly Rate

Qualifications

• Proven experience as an Office Manager, preferably in healthcare.
• Proficiency in using EHR/EMR systems and standard office software.

Responsibilities

• Manage daily operations to ensure smooth patient flow.
• Oversee patient scheduling and maintain electronic health records.

Skills

Organizational Skills

Time Management

Communication Skills

EHR/EMR Proficiency

Problem Solving

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Google Workspace

Practice Better

Job description

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Owner of Breakthrough Functional Medicine & Family Nurse Practitioner

Job Type: Full-time (32 hours per week)

Schedule: Monday – Thursday (Typical hours e.g., 8:30 AM - 5:00 PM, TBD),

Fridays OFF

About Us: Breakthrough Functional Medicine, Wellness, led by Mackenzie Jones, Nurse Practitioner, is a leading functional medicine practice located in Wilmington, NC. We are dedicated to uncovering and addressing the root causes of chronic health conditions, moving beyond symptom management. Our patient-centered approach utilizes advanced diagnostics, personalized nutrition and lifestyle plans, targeted supplementation, and holistic patient centered care to empower patients to break through their health barriers and achieve lasting wellness. We specialize in helping individuals with autoimmune conditions, thyroid disorders, hormone imbalances, gut health issues, chronic fatigue, and more, fostering a collaborative and supportive environment for both patients and our team. Learn more at https://www.breakthroughfunctional.com/ .

Position Overview: We are seeking an experienced and highly organized Office Manager to oversee the daily administrative operations of our growing functional medicine practice. The ideal candidate will have previous office management experience and a strong medical background, ensuring smooth operations, excellent patient experiences, and effective support for our providers. This role is crucial for maintaining an efficient, welcoming, and professional practice environment.

Key Responsibilities:

• Manage day-to-day operations of the practice, ensuring efficiency and smooth patient flow.
• Oversee patient scheduling, appointment confirmations, and follow-ups, including scheduling for HOCATT sessions.
• Assist in operating the HOCATT Ozone Infrared Sauna, including patient setup, monitoring during sessions, and ensuring adherence to all safety protocols and sanitation procedures (specific training on device operation provided).
• Manage incoming phone calls, emails, and patient inquiries with professionalism and compassion.
• Maintain electronic health records (EHR/EMR), ensuring accuracy and patient confidentiality (HIPAA compliance).
• Coordinate with labs, imaging centers, and other providers as needed.
• Maintain a clean, organized, and welcoming office environment.
• Provide administrative support to practitioners as required.
• Other administrative duties as assigned to support practice needs.

Required Qualifications:

• Proven experience as an Office Manager, preferably within a medical practice or healthcare setting.
• Excellent organizational, multitasking, and time-management skills with strong attention to detail.
• Proficiency in using Electronic Health Records (EHR/EMR) systems.
• Proficiency with standard office software (Microsoft Office Suite, Google Workspace).
• Exceptional interpersonal and communication skills (written and verbal).
• Ability to handle sensitive patient information with discretion and maintain confidentiality (HIPAA).
• Proactive problem-solver with the ability to work independently.
• Professional demeanor and a positive, patient-focused attitude.
• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.

Preferred Qualifications:

• Experience working in a functional or integrative medicine practice.
• Experience with Practice Better.

Compensation and Benefits:

• Competitive hourly rate
• Paid Time Off (PTO) provided via accrued based on hours worked
• Please Note: Health insurance benefits are not offered for this position.

Work Environment: This position operates in a professional medical office environment focused on functional medicine and wellness. You will be part of a small, dedicated team focused on patient health breakthroughs.

How to Apply: Please apply directly through the LinkedIn job posting by clicking the "Apply" or "Easy Apply" button. Ensure your LinkedIn profile is current and attach your resume and a brief cover letter outlining your relevant experience and interest in functional medicine when prompted during the application process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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