Functional Analyst

HCLTech; United States; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Job summary

A leading technology company is looking for a Business Systems Analyst to gather and document requirements, configure COTS applications, and support system validation and deployment. Candidates should have experience in Agile environments, strong troubleshooting skills, and technical proficiency in programming and SQL. The role offers a competitive salary range of $85,000 to $110,000 plus benefits, fostering career growth and development opportunities.

Qualifications

• Experience working in Agile/Scrum environments.
• Strong skills in triaging and troubleshooting user issues.
• Technical proficiency in .NET or any programming language.
• Good understanding of SQL and ability to write queries.
• Knowledge of Power BI for reporting.

Responsibilities

• Gather and document functional and non-functional requirements.
• Perform configuration activities in COTS products.
• Conduct functional, system, and integration validation.
• Troubleshoot production problems and provide solutions.
• Participate in daily Scrum meetings.

Skills

Agile/Scrum experience

Triaging and troubleshooting skills

.NET or any programming language

SQL or equivalent databases

Power BI knowledge

Job description

Job Description: Functional / Business Systems Analyst (with COTS Configuration Experience)

“This position may involve access to export‑controlled technical data subject to ITAR. Only U.S. persons (U.S. citizens or lawful permanent residents) as defined under 22 CFR 120.15 are eligible for consideration.”

Role Overview

The Functional / Business Systems Analyst is responsible for gathering business needs, translating them into functional specifications, configuring COTS applications, and supporting end‑to‑end delivery—from requirements through deployment and production support. The role requires strong collaboration with product owners, SMEs, and technical teams, as well as hands‑on configuration and validation of system functionality.

Responsibilities

Requirements & Analysis

• Identify, gather, and document functional and non‑functional requirements.
• Collaborate with product owners, SMEs, functional teams, and stakeholders to refine and validate requirements.
• Prepare Functional Requirement Documents (FRDs), user stories, features, and acceptance criteria.

COTS Configuration & System Updates

• Perform configuration activities in COTS products and make necessary system updates.
• Debug configuration issues and implement integration and functional requirements.
• Demonstrate configurations to stakeholders, address clarifications, and secure approvals.

Validation & Testing

• Conduct functional, system, and integration validation to ensure alignment with approved requirements.
• Develop test plans, prepare test data, and execute UAT and integration testing cycles.
• Document test results and support defect resolution.

Deployment & Production Support

• Troubleshoot production problems, perform root‑cause analysis, and provide workarounds/solutions to business users.
• Monitor post‑deployment stability and ensure knowledge transfer.

Team & Process Collaboration

• Participate in daily Scrum meetings and follow Agile/Sprint best practices.
• Work cross‑functionally to ensure smooth communication between business and technical teams.

Qualifications

Must Have

• Experience working in Agile/Scrum environments.
• Strong skills in triaging, troubleshooting, and dispositioning user issues.
• Technical proficiency in .NET or any programming language (for understanding system behavior and debugging).
• Good understanding of SQL or equivalent databases and ability to write/interpret queries.
• Knowledge of Power BI for reporting and data analysis.

Nice to Have

• Familiarity with integration patterns, API behaviors, and system architecture basics.

Soft Skills

• Strong analytical thinking and problem‑solving abilities.
• Excellent written and verbal communication skills.
• Ability to work with cross‑functional teams and manage multiple priorities.
• Attention to detail and structured approach to documentation.

Pay and Benefits

Pay Range Minimum: $ 85,000 per year

Pay Range Maximum: $ 110,000 perYear

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [e-mail] for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance‑based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need‑based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior‑level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best