Fulton Assistant Venue Manager

Fairmont Hotels & Resorts; Austin (TX); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental and Vision Insurance,

401K

Complimentary shift meal

Employee benefit card with discounted*

Learning programs through Accor Academ

Job summary

Fairmont Austin is seeking a passionate Venue Manager to strategically lead the team and elevate guest satisfaction. You will oversee daily operations, set service standards, and implement promotional programs aimed at increasing revenues.

The role requires a service-focused leader who can manage budgets, monitor expenses, and develop colleagues for growth within the property and across Accor's brands.

Qualifications

• Service focused personality is essential and previous leadership experience required.
• Proven ability to build and maintain good relationships with all stakeholders.
• Communicate thoughts, actions and opportunities clearly with strong networking skills.
• Ability to lead by example, believe in a strong team culture and set the scene for high performance.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Lead the day to day operation of the department ensuring all service standards are followed.
• Produce and implement creative promotional programs to increase revenues.
• Conduct monthly departmental meetings.
• Ensure the department achieves its financial and operational targets.
• Adhere to the annual budget and administer it in a fiscally responsible manner.
• Monitor food, beverage, labour and operating expenses.
• Monitor all guest service standards to improve product and service and increase volumes and profits.
• Select, train and develop colleagues for recruitment and career growth.
• Balance operational, administrative and colleague needs.
• Follow department policies, procedures and service standards.
• Follow all safety policies.
• Other duties as assigned

Skills

Leadership experience

Stakeholder relationships

Communication skills

Team culture champion

Job description

Your team and working environment

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Company Description

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

Job Description

Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Venue Manager, you will strategically lead the team to take guest satisfaction to the next level.

What you will be doing

• Consistently offer professional, friendly and engaging service


• Lead the day to day operation of the department ensuring all service standards are followed


• Produce and implement creative promotional programs within this outlet with the goal of increasing revenues


• Conduct monthly departmental meetings


• Ensure the department achieves its financial and operational targets


• Adhere to the annual budget and administer it in a fiscally responsible manner


• Monitor food, beverage, labour and operating expenses throughout the department


• Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits


• Select, train and develop Colleagues to ensure timely recruitment and career growth


• Balance operational, administrative and Colleague needs


• Follow department policies, procedures and service standards


• Follow all safety policies


• Other duties as assigned

What is in it for you

• Paid time off


• Medical, Dental and Vision Insurance, 401K


• Complimentary shift meal


• Employee benefit card offering discounted rates in Accor worldwide


• Learning programs through our Academies and Educational Assistance for further development


• Opportunity to develop your talent and grow within your property and across the world!


• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Service focused personality is essential and previous leadership experience required


• Proven ability to build and maintain good relationships with all stakeholders


• Communicate thoughts, actions and opportunities clearly with strong networking skills


• Ability to lead by example, believe in a strong team culture and set the scene for high performance

Your team and working environment

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V