Pool Venue Manager

SmartRecruiters, Inc.; Austin (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental and Vision Insurance

401K

Complimentary shift meal

Employee benefit card with discounted


Learning programs

Opportunities for growth

CSR initiatives

Job summary

Accor invites a Venue Manager to steer our Austin property’s guest experience, driving service excellence and revenue-generating initiatives. You will lead daily operations, champion team development, and ensure financial and service targets are met with a guest-first approach.

Join a passionate team at Fairmont Austin within the Accor family, where growth, learning, and a CSR mindset are valued as you elevate hospitality standards across the venue.

Qualifications

• Experience leading a service-focused team in hospitality.
• Proven ability to build and maintain relationships with stakeholders.
• Excellent communication and networking skills.
• Lead by example to foster a high-performance team culture.

Responsibilities

• Lead day-to-day operations of the department while upholding service standards.
• Develop and implement promotional programs to increase revenue.
• Conduct monthly departmental meetings and monitor budgets and expenses.
• Ensure department achieves financial and operational targets.
• Recruit, train, and develop colleagues for growth and succession.
• Maintain safety policies and department procedures.

Skills

Service mindset

Leadership experience

Guest relations

Team development

Job description

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

Job Description

Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a VenueManager, you will strategically lead the team to take guest satisfaction to the next level.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Lead the day to day operation of the department ensuring all service standards are followed
• Produce and implement creative promotional programs within this outletwith the goal of increasing revenues
• Conductmonthly departmental meetings
• Ensure the department achieves its financial and operational targets
• Adhere to the annual budget and administer it in a fiscally responsible manner
• Monitor food, beverage, labour and operating expenses throughout the department
• Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
• Select, train and develop Colleagues to ensure timely recruitment and career growth
• Balance operational, administrative and Colleague needs
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

Qualifications

Qualifications

• Service focused personality is essential and previous leadership experience required
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

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