Customer Service Representative - Remote Work

srecruiting; New York (NY); Remote; USD 36,000 - 48,000; Full time

Job summary

srecruiting is seeking a Customer Service Representative for remote work. You will handle client calls, assist with inquiries, and support our extensive network of clients.

No prior industry experience is required as we provide industry-leading training and ongoing coaching. Strong communication and problem-solving skills help you succeed in a fast-paced, supportive environment.

Qualifications

• Experience in the industry is not required; training and support provided.
• Excellent communication, active listening, and problem-solving are essential.
• Ability to learn, adapt, and adjust on the go.
• Works well both independently and as part of a team.

Responsibilities

• Make and answer calls from clients to ensure customer satisfaction.
• Schedule appointments for clients requesting benefits or referrals.
• Advise and explain products and packages virtually.
• Complete applications.
• Participate in management training and development.
• Attend ongoing training sessions.

Skills

Excellent communication

Active listening

Problem-solving

Adaptability

Teamwork

Job description

Customer Service Representative - Remote Work

About the job Customer Service Representative - Remote Work

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

100% Virtual Work from home, from anywhere

Flexible schedule, A healthy work-life balance

A fun, energetic, and positive team culture

Rapid career growth & advancement opportunities

Responsibilities:

Calling and receiving calls from clients/Customer Satisfaction

Scheduling appointments with clients who request our benefits, or who they referred

Advising, presenting and explaining products & packages virtually

Completing applications

Management training and development

Attending ongoing training sessions

Preferred Skills:

Excellent communication skills, including active listening and problem-solving

Ability to learn, adapt, and adjust on the go

Works well with others and individually

Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.