Fully Remote Customer Relations Specialist

AO Globe Life; Silver Spring (MD); Remote; USD 60,000 - 120,000; Full time

Benefits offered by this job

Monthly/Quarterly bonuses

Equity opportunity

Training & licensing support

Weekly earnings potential

Remote work with flexible hours

Job summary

AO Globe Life is hiring for a fully remote, commission-based role focused on assisting clients with supplemental benefit options. You will engage with individuals, provide thoughtful guidance, and help them understand suitable coverage while maintaining accurate records.

Ideal candidates are self-motivated, comfortable working independently, with strong communication and a genuine desire to help others. Training, licensing support, and ongoing mentorship are provided.

Qualifications

• Excellent communication and people skills.
• Customer service or consultative experience preferred.
• Authorized to work in the United States and able to work remotely.

Responsibilities

• Provide attentive, client-first service to inbound leads.
• Cultivate long-term client relationships and follow up.
• Meet with clients virtually to discuss needs and options.
• Document interactions and guide enrollment clearly.

Skills

Communication skills

Customer service

Self-motivated

Work authorization

Remote work setup

Tools

Video meetings

Zoom

Job description

If you’re looking to build a career with purpose, AO Globe Life is hiring to join our fully remote team. This is a strong fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-first, people-centered role. Full training, inbound client interest, and structured mentorship give you everything you need to grow from anywhere in the U.S.

Your Day-to-Day

• Provide attentive, client-first service
• Cultivate long-term client relationships
• Meet with clients virtually over Zoom to discuss their needs
• Maintain accurate digital documentation and manage follow-up communication
• Walk individuals and families through personalized supplemental benefit options
• Engage in ongoing training, mentorship, and professional growth
• Walk clients through enrollment clearly and professionally

What We're Looking For

• Capable of obtaining required licensing, if applicable to the position
• Customer service or consultative experience preferred, not required
• Strong communication and people skills
• Work authorization in the United States
• Self-driven, organized individuals comfortable working independently
• Reliable internet connection and Windows-based laptop or PC with webcam
• A genuine interest in helping others and supporting a mission-driven company
• Ease with virtual tools and video meetings

Compensation & Perks

• No cold outreach — leads are inbound
• Bonuses paid monthly and quarterly
• 3% equity opportunity for qualifying team members
• Complete training and licensing support provided
• Weekly, performance-based earnings
• A collaborative, people-first team environment
• Clear advancement pathways into leadership roles
• Income growth through renewals
• 100% remote with flexible hours

About Us

AO Globe Life has proudly served union members, credit union clients, and veterans for more than 70 years with supplemental benefits designed to protect working families. As a remote-first company, we prioritize integrity, flexibility, and empowering our team members in their careers.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.