Full-Time Weekend Dispatch Operator — Tech-Driven Security

PalAmerican Security; Phoenix (AZ); Presencial; USD 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

Life Insurance

More benefits

Descripción de la vacante

PalAmerican Security is seeking a Dispatch Operator to join our team and ensure timely dispatch and escalation for client sites. The role involves coordinating information, answering calls, and monitoring alarm systems to deploy personnel as required.

The position emphasizes strong communication, reliability, and attention to detail in a collaborative security environment, with a full-time schedule and benefits package offered.

Formación

• Minimum 1 year of call center or dispatch operator experience.
• Proficient computer skills and software knowledge.
• Typing speed of at least 35 words per minute.
• Valid driver’s license and clean driving record.
• Strong problem-solving and decision-making skills.
• Effective verbal and written communication skills.

Responsabilidades

• Maintain communication, video, and computer equipment.
• Coordinate information for pass-downs with Operations.
• Answer calls promptly and dispatch appropriately.
• Monitor alarm signals and deploy personnel as needed.
• Ensure all shifts are fully manned.
• Utilize effective communication skills in a collaborative environment.

Conocimientos

Call center experience

Dispatch experience

Typing 35 WPM

Driver's license

Problem solving

Verbal & written communication

Herramientas

Dispatch software

Descripción del empleo

PalAmerican Security is seeking a Dispatch Operator to join our team and ensure timely dispatch and escalation for client sites. The role involves coordinating information, answering calls, and monitoring alarm systems to deploy personnel as required.

The position emphasizes strong communication, reliability, and attention to detail in a collaborative security environment, with a full-time schedule and benefits package offered.