Full Time Valet Clerk

Hyatt Regency Dfw; United States; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401K Retirement Savings Plan

Employee Stock Purchase Plan

Paid Vacation and Sick, Floating Holls

Discounted rooms at Hyatt locations

Up to 12 complimentary rooms after 90+

Job summary

Hyatt Hotels Corporation is seeking a Valet Clerk at Wild Dunes Resort, Isle of Palms, SC, to provide high-level guest service and efficient valet support. You will handle calls, requests, and vehicle coordination to enhance guest experiences.

Role requires strong communication, reliability, and the ability to work flexible hours, including weekends and holidays, with opportunities for benefits after eligibility.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Prior experience in Valet, guest services, or Front Desk a plus, but not required
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Ability to push, pull and lift up to 50lbs
• Must be able to provide excellent customer service
• Must be computer savvy
• Must be detailed oriented
• Must be able to work a flexible schedule including mornings, midday, afternoons, evenings, weekends, and holidays

Responsibilities

• Answering calls from guests, vendors, and team members requiring assistance.
• Dispatching guest service & valet colleagues to handle requests such as vehicle retrievals and room move assistance.
• Resort orientations and maintaining logs, storing and maintaining vehicle keys.
• Keeps track of guest arrivals and departures daily and communicates with the Bell/Valet team to assist guests.
• Assisting guests with general inquiries, responding to guest requests, questions and solving guest concerns.
• Communicating service request calls to a variety of hotel departments.
• Post & processes payment for valet parking and associated fees.
• Using hotel network to stay current on hotel events, hours of operation, and guest information.

Job description

Close Inclusive Collection Job Postings Notification

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

The Valet Clerkis a highly visible role that will require the ability to multitask and prioritize guest requests. Valet Clerks have a huge impact on the guest experience. They must be knowledgeable about hotel and transportation information as well as surrounding areas. Valet Clerks perform a wide variety of tasks.

The primary responsibilities include but are not limited to:

• Answering calls from guests, vendors, and team members requiring assistance
• Dispatching guest service & valet colleagues to handle requests such as (but not limited to):
• Vehicle retrievals
• Room move assistance
• Resort orientations.
• Maintaining logs, storing and maintaining vehicle keys.
• Keeps track of guest’s arrivals and departures daily and communicates with the Bell/Valet team to assist guests in a timely manner.
• Assisting guests with general inquiries, responding to guest requests, questions and effectively solving guest concerns.
• Communicating service request calls to a variety of hotel departments
• Post & processes payment for valet parking and associated fees.
• Using hotel network efficiently as an information resource to keep current on hotel events, hours of operation, guest information and communications through email.

90 Day Introductory Rate: $21.92
Full Rate: $25.79

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

This role will be eligible for the following benefits, after meeting initial eligibilityperiod:

• 401K Retirement Savings Plan
• Employee Stock Purchase Plan
• Paid Vacation and Sick, Floating Holidays and 7 Observed Holidays
• Discounted rooms at any participating Hyatt location starting on the first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of employment

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Prior experience in Valet, guest services, or Front Desk a plus, but not required
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Ability to push, pull and lift up to 50lbs
• Ability to work both independently and as part of a team
• Must be able to provide excellent customer service
• Must be computer savvy
• Must be detailed oriented
• Must be able to work a flexible schedule including mornings, midday, afternoons, evenings, weekends, and holidays

Wild Dunes Resort | Isle of Palms , SC , US

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