Guest Service Attendant (Valet/Bellman/Doorman) FT

Destination by Hyatt; Chapel Hill (NC); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Medical insurance

401K with company match

Paid vacation

12 free room nights

Employee discounts

Job summary

The Carolina Inn is seeking a Valet Attendant to warmly welcome guests and help park and retrieve their vehicles. You will coordinate with front desk and guest services to ensure efficient arrival experiences and smooth traffic flow in a fast-paced hotel environment.

This role requires a High school diploma or equivalent, a valid NC driver's license, a clean driving record, and the ability to stand for long periods. Base pay is $10.00/hour with daily tips and opportunities for advancement.

Qualifications

• High school graduate or equivalent vocational training certificate.
• Fluency in English both verbally and non-verbally.
• Provide legible communication and directions
• Valid NC Driver’s License
• Clean driving record, must have and maintain a clean record (no points on Driver's License)

Responsibilities

• Escort arriving guests, provide basic hotel information and orientations to the guestrooms park and retrieve guest vehicles in an efficient and prompt matter
• Must be willing to work flexible schedule, including weekends and holidays as needed.
• Pay rate: $10.00/hour (base pay) w/daily tips

Skills

Fluency in English

Clear communication

Education

High school diploma or equivalent

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Valet Attendants welcome and create the first impression upon guest arrival. This may include assisting the passengers during the loading and unloading process. Their primary responsibility is to safely and efficiently relocate guest automobiles to designated parking locations. This role requires precise communication and coordination with the hotel guest services and knowledge of daily events.

Organization- The Carolina Inn

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Valet Attendants welcome and create the first impression upon guest arrival. This may include assisting the passengers during the loading and unloading process. Their primary responsibility is to safely and efficiently relocate guest automobiles to designated parking locations. This role requires precise communication and coordination with the hotel guest services and knowledge of daily events.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Benefits

• 12 Free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire
• Medical, Prescription, Dental and Vision Insurance after 30 days of employment
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time 8 weeks, primary caregiver; 2 weeks, supportive caregiver and Adoption Assistance
• Tuition Reimbursement
• 50% discount in Crossroads
• 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
• Employee Stock Purchase Plan
• Discounts at various retailers

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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Qualifications

• High school graduate or equivalent vocational training certificate.
• Compute basic arithmetic.
• Fluency in English both verbally and non-verbally.
• Provide legible communication and directions
• Valid NC Driver’s License
• Clean driving record, must have and maintain a clean record (no points on Driver's License)

Ability to:

• Instill a calm, organized approach when interacting in stressful situations
• Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent data
• Foster and maintain strong, positive relationships with team members across department through communication
• Perform job functions with attention to detail, speed and accuracy
• Prioritize and organize
• Follow directions thoroughly
• Understand guest’s service needs
• Work cohesively with co-workers as part of a team
• Can lift up to 40lbs.
• Able to stand for a long period of time
• Enthusiastically welcome our guests, anticipate their needs and respond, however busy and whatever time of day.
• Escort arriving guests, provide basic hotel information and orientations to the guestrooms park and retrieve guest vehicles in an efficient and prompt matter
• Must be willing to work flexible schedule, including weekends and holidays as needed.
• Pay rate: $10.00/hour (base pay) w/daily tips