Guest Services Valet Clerk - Flexible Hours

Hyatt Regency Dfw; United States; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401K Retirement Savings Plan

Employee Stock Purchase Plan

Paid Vacation and Sick, Floating Holls

Discounted rooms at Hyatt locations

Up to 12 complimentary rooms after 90+

Job summary

Hyatt Hotels Corporation is seeking a Valet Clerk at Wild Dunes Resort, Isle of Palms, SC, to provide high-level guest service and efficient valet support. You will handle calls, requests, and vehicle coordination to enhance guest experiences.

Role requires strong communication, reliability, and the ability to work flexible hours, including weekends and holidays, with opportunities for benefits after eligibility.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Prior experience in Valet, guest services, or Front Desk a plus, but not required
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Ability to push, pull and lift up to 50lbs
• Must be able to provide excellent customer service
• Must be computer savvy
• Must be detailed oriented
• Must be able to work a flexible schedule including mornings, midday, afternoons, evenings, weekends, and holidays

Responsibilities

• Answering calls from guests, vendors, and team members requiring assistance.
• Dispatching guest service & valet colleagues to handle requests such as vehicle retrievals and room move assistance.
• Resort orientations and maintaining logs, storing and maintaining vehicle keys.
• Keeps track of guest arrivals and departures daily and communicates with the Bell/Valet team to assist guests.
• Assisting guests with general inquiries, responding to guest requests, questions and solving guest concerns.
• Communicating service request calls to a variety of hotel departments.
• Post & processes payment for valet parking and associated fees.
• Using hotel network to stay current on hotel events, hours of operation, and guest information.

Job description

Hyatt Hotels Corporation is seeking a Valet Clerk at Wild Dunes Resort, Isle of Palms, SC, to provide high-level guest service and efficient valet support. You will handle calls, requests, and vehicle coordination to enhance guest experiences.

Role requires strong communication, reliability, and the ability to work flexible hours, including weekends and holidays, with opportunities for benefits after eligibility.