Full-Time Temp IT Support Specialist - Evanston

Northwestern University; Evanston (IL); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Paid time off

Paid sick time

Job summary

Northwestern University is seeking a temporary Full-time IT Support Specialist for the Evanston campus. The role covers first-level IT support for faculty, staff, and students, with on-site work Monday–Friday, 40 hours per week, at $30.00 per hour.

Responsibilities include troubleshooting Windows and macOS, software, printers, and classroom tech, plus device setup, account access help, and documenting activities.

Qualifications

• Provide first-level technical support for faculty, staff, and students.
• Respond to service requests, device setup, and account/access issues.
• Strong customer service and communication skills required.

Responsibilities

• Troubleshoot Windows and macOS computers, software, printers, and classroom tech.
• Document support activities and escalate complex problems as needed.
• Assist with basic hardware troubleshooting and Microsoft 365 knowledge.

Skills

Customer service

Communication

Problem solving

Team collaboration

Tools

Windows

macOS

Microsoft 365

Printers

Job description

Northwestern University is seeking a temporary Full-time IT Support Specialist for the Evanston campus. The role covers first-level IT support for faculty, staff, and students, with on-site work Monday–Friday, 40 hours per week, at $30.00 per hour.

Responsibilities include troubleshooting Windows and macOS, software, printers, and classroom tech, plus device setup, account access help, and documenting activities.