Full-Time Teller — Member Experience

SRP Federal Credit Union; North Augusta (GA); On-site; USD 20,000 - 28,000; Full time

Job summary

SRP Federal Credit Union in Evans, GA is seeking an engaging Teller at the North Belair Rd branch. You will handle transactions, promote member services, and provide accurate, friendly service to members and guests.

Under supervision, you’ll process cash and checks, balance daily, and guide members through online and mobile banking tools. A high school diploma and strong math/communication skills are required.

Qualifications

• High school diploma or GED.
• 6 months - at least 1+ year of member/customer service and cash handling experience.
• Excellent math skills.

Responsibilities

• Offer Credit Union products and services to current and potential members using a member benefit-based approach.
• Represent the Credit Union professionally and courteously to members and potential members.
• Provide prompt, efficient, accurate, and friendly service in processing transactions.
• Refer, sell, and cross-sell Credit Union products and services.
• Process cash and check transactions in a fast-paced environment with proper endorsements and fraud deterrence.
• Adhere to Bank Secrecy Act, Patriot Act, and OFAC policies.
• Educate members on online and mobile banking services.
• Reconcile all transactions at day end balancing cash and checks.
• Serve as backup teller at other locations when needed.
• Maintain clear communication and build rapport with members; mentor other employees as needed.

Skills

Authentic people skills

Member-focused

Relationship-building

Written and verbal communication

Active listening

Team player

Organized

Multi-tasking

Adaptable

Problem solving

Initiative

Self-motivated

Education

High school diploma or GED

Tools

Microsoft Office

Symitar Episys Core Banking software

Cash handling systems

Document imaging and scanning

CRM software

Email and calendar management tools

Job description

SRP Federal Credit Union in Evans, GA is seeking an engaging Teller at the North Belair Rd branch. You will handle transactions, promote member services, and provide accurate, friendly service to members and guests.

Under supervision, you’ll process cash and checks, balance daily, and guide members through online and mobile banking tools. A high school diploma and strong math/communication skills are required.