Full-Time Teller: Customer Service & Banking Expert

Trustco Bank; City of Schenectady (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

401(k) with company match

Paid time off

Tuition reimbursement

Training programs

Job summary

Trustco Bank in New York seeks a Full-Time Teller to be the frontline ambassador delivering accurate transactions with courtesy and discretion.

As a member of the branch team, you will process deposits, withdrawals, and check cashing, promote bank products, and safeguard clients' information. The role requires reliability, strong communication, and the ability to stand for long periods.

Qualifications

• High School diploma or equivalent required.
• Experience in customer service and cash handling preferred.
• Strong verbal communication skills and English fluency required.
• Must have reliable transportation and be highly organized.
• Ability to thrive in a small team and participate in training.

Responsibilities

• Process deposits, check cashing, and withdrawals with accuracy.
• Cross-sell and educate clients on financial products and services.
• Handle payments (credit card, money orders, bank checks) securely.
• Safely manage night deposits and keep client information confidential.
• Respond to inquiries, provide balances, and assist with needs.
• Balance tills, verify cash totals, and reconcile ATMs.

Skills

Customer service

Cash handling

Verbal communication

Multitasking

Organizational skills

Teamwork

Willingness to learn

Education

High School Diploma or equivalent

Job description

Trustco Bank in New York seeks a Full-Time Teller to be the frontline ambassador delivering accurate transactions with courtesy and discretion.

As a member of the branch team, you will process deposits, withdrawals, and check cashing, promote bank products, and safeguard clients' information. The role requires reliability, strong communication, and the ability to stand for long periods.