Part-Time Teller — Customer-Focused Banking Career

Trustco Bank; Buckleyville (NY); On-site; USD 25,000 - 28,000; Part time

Job summary

Trustco Bank in Chatham, NY is seeking a Part-Time Teller to deliver friendly, accurate banking services while upholding security and compliance. This role reports to the Branch Manager and supports daily transactions and customer inquiries.

The position offers part-time hours aligned to branch operations, competitive hourly pay, and benefits for eligible employees, including insurance options and paid time off. Strong English communication and cash handling experience are valued.

Qualifications

• High School Diploma or equivalent.
• Prior experience in customer service and cash handling.
• Highly organized with the ability to multitask effectively.
• Ability to work collaboratively within small teams.
• Fluent in English; bilingual a plus
• Access to reliable transportation
• Willingness to participate in ongoing training and development.
• Ability to lift 10–20 lbs., stand for extended periods.

Responsibilities

• Customer Transactions: Accurately and efficiently process deposits, check cashing, and withdrawals, verifying cash and endorsements, and issuing receipts with meticulous attention to detail.
• Product & Service Promotion: Cross-sell and educate clients on the Bank’s diverse financial products and services, enhancing client relationships and fostering financial wellness.
• Payment Processing: Handle credit card payments, issue money orders, bank checks, and accept loan payments, ensuring accuracy and security.
• Secure Handling of Assets: Manage night deposit bags, admit clients to safe deposit boxes, and maintain confidentiality and security at all times.
• Client Support & Inquiries: Respond promptly to customer questions, provide account balances, and assist with general banking needs, cultivating a welcoming environment.
• Reconciliation & Record Keeping: Perform end-of-day balancing of transactions, verify cash totals, and reconcile ATMs. Maintain detailed reports and logs to ensure compliance and accurate record retention.

Skills

Customer service

Cash handling

Multitasking

Team collaboration

English fluency

Education

High School Diploma or equivalent

Job description

Trustco Bank in Chatham, NY is seeking a Part-Time Teller to deliver friendly, accurate banking services while upholding security and compliance. This role reports to the Branch Manager and supports daily transactions and customer inquiries.

The position offers part-time hours aligned to branch operations, competitive hourly pay, and benefits for eligible employees, including insurance options and paid time off. Strong English communication and cash handling experience are valued.