Customer-First Part-Time Teller

Trustco Bank; Town of Chatham (NY); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA) with ER

401(k) with employer match

Paid time off & holidays

Tuition reimbursement

Training & development

Loan product discounts

Job summary

Trustco Bank in Town of Chatham, NY is seeking a Part-Time Teller to deliver friendly, accurate banking services while upholding security and compliance. You’ll handle transactions, promote products, and support branch operations under the Branch Manager.

The ideal candidate is organized, customer-focused, fluent in English, able to multitask, and willing to learn. Flexible hours align with branch coverage; some physical duties included.

Qualifications

• High School Diploma or equivalent.
• Prior experience in customer service and cash handling.
• Strong verbal communication skills.
• Highly organized with the ability to multitask effectively.
• Ability to work collaboratively within small teams.
• Fluent in English; bilingual a plus
• Access to reliable transportation
• Willingness to participate in ongoing training and development.
• Ability to lift 10–20 lbs., stand for extended periods.
• Previous banking or financial services experience.

Responsibilities

• Customer Transactions: Accurately and efficiently process deposits, check cashing, and withdrawals, verifying cash and endorsements, and issuing receipts with meticulous attention to detail.
• Product & Service Promotion: Cross-sell and educate clients on the Bank’s diverse financial products and services, enhancing client relationships and fostering financial wellness.
• Payment Processing: Handle credit card payments, issue money orders, bank checks, and accept loan payments, ensuring accuracy and security.
• Secure Handling of Assets: Manage night deposit bags, admit clients to safe deposit boxes, and maintain confidentiality and security at all times.
• Client Support & Inquiries: Respond promptly to customer questions, provide account balances, and assist with general banking needs, cultivating a welcoming environment.
• Reconciliation & Record Keeping: Perform end-of-day balancing of transactions, verify cash totals, and reconcile Automated Teller Machines (ATMs). Maintain detailed reports and logs to ensure compliance and accurate record retention.

Skills

Customer service

Cash handling

Verbal communication

Multitasking

Team collaboration

English fluency

Transportation access

Training willingness

Lifting 10-20 lbs

Education

High School Diploma or equivalent

Job description

Trustco Bank in Town of Chatham, NY is seeking a Part-Time Teller to deliver friendly, accurate banking services while upholding security and compliance. You’ll handle transactions, promote products, and support branch operations under the Branch Manager.

The ideal candidate is organized, customer-focused, fluent in English, able to multitask, and willing to learn. Flexible hours align with branch coverage; some physical duties included.