Full-Time Teller & CSR I — Customer Service

Mountain Pacific Bank; Seattle (WA); On-site; USD 29,000 - 31,000; Full time

Benefits offered by this job

Bonus Opportunity

401(k) with matching contribution

Comprehensive medical, dental, and VIS

Flexible Spending Account

Paid vacation

Paid holidays

Paid sick time

Life/AD&D/Disability insurance

Employee assistance program

Referral program

Account and loan perks

Job summary

Mountain Pacific Bank is seeking a Customer Service Representative I (Teller) for the Ballard branch in Seattle. This full-time, in-person role handles teller transactions, delivers excellent customer service, and supports sales of bank products.

The position requires a high school diploma or GED, at least six months of cash handling and customer service experience, and a valid WA driver’s license with a clean driving record.

Qualifications

• Outstanding customer service skills and professional conduct.
• Ability to handle transactions accurately and respond to customers' questions.
• Strong attention to detail and problem-solving abilities.

Responsibilities

• Performs routine teller transactions accurately and independently (deposits, withdrawals, loan payments).
• Acts as backup for daily mobile route pickups.
• Builds relationships with customers through service and sales standards.
• Maintains knowledge of bank products and services.
• Maintains confidentiality and adheres to regulatory requirements.
• Balances cash drawer daily and prepares cashier's checks.
• Performs other related duties as assigned.

Skills

Customer service

Troubleshooting

Attention to detail

Multi-tasking

Time management

Teamwork

Communication

English proficiency

Numeracy

Education

High school diploma or GED

Job description

Mountain Pacific Bank is seeking a Customer Service Representative I (Teller) for the Ballard branch in Seattle. This full-time, in-person role handles teller transactions, delivers excellent customer service, and supports sales of bank products.

The position requires a high school diploma or GED, at least six months of cash handling and customer service experience, and a valid WA driver’s license with a clean driving record.