Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Village of Valatie (NY); On-site; USD 24,796 - 31,684; Part time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency is looking for a Customer Service Representative to provide outstanding support to customers. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. The ideal candidate should have strong communication skills and a detail-oriented approach. This entry-level part-time position offers flexible scheduling and opportunities for advancement.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

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Customer Service Representative - State Farm Agent Team Member

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Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent

Role Description

As a Customer Service Representative with Jennifer Forand's Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
  
  

Role Description

As a Customer Service Representative with Jennifer Forand's Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
  
  

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
  
  

Compensation: $18.00 - $23.00 per hour

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. Come work with an energetic, fun team at Jennifer Forand - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Valatie, NY.
• We have 15 years of combined insurance experience in our office.
  
  

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Insurance

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