Full-Time Teller

Family Security Credit Union; Hazel Green (KY); On-site; USD 29,000 - 36,000; Full time

Job summary

Family Security Credit Union in Hazel Green, KY is seeking a friendly Teller to assist members with transactions, deposits, cash withdrawals, and routine banking services. The role emphasizes accuracy, security, and exceptional member service while supporting branch operations.

You will balance cash drawer, handle loan payments, and stay up to date on credit union products and policies. Strong communication, teamwork, and multitasking are essential as you switch between front desk duties and

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Intermediate PC knowledge with basic Microsoft Office skills.
• One year of cashier or teller experience (experience within the past five years).
• Two years of cashier or teller experience (preferred).
• Cash drawer balancing experience (preferred).
• Ability to work in a team environment (preferred).
• Excellent communication skills and interpersonal skills (preferred).
• Ability to multitask and manage duties effectively (preferred).

Responsibilities

• Greet and welcome members in a courteous, professional, and timely manner, delivering prompt, accurate transactions.
• Receive checks and cash for deposits, verify amounts, and endorse properly.
• Cash checks and process withdrawals after verifying member balances.
• Process mail, postings, and prepare items for branch shipment as applicable.
• Maintain knowledge of credit union products, policies, and robbery procedures.
• Promote, explain, and cross-sell credit union products and services.
• Receive and process loan payments.
• Balance cash drawer and resolve discrepancies with supervision.
• Keep teller station stocked with supplies for daily duties.
• Check night depository and record information per procedures.
• Perform other related duties as assigned.

Skills

Cash handling

Customer service

Communication skills

Teamwork

Attention to detail

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Job Type

Full-time

Description

Teller Role

To assist members and perform transactional duties by receiving or paying out funds with a high degree of accuracy while maintaining exceptional member service standards as set by Family Security Credit Union. Maintain accurate transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures.

Teller Major Duties and Responsibilities

• Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate, and efficient member transactions.
• Receive checks and cash for deposit to accounts, verify amounts, and examine checks for proper endorsement.
• Cash checks and process withdrawals after verification of member balances.
• Process all mail which includes posting payments and deposits; sort and prepare items for branch shipment when applicable.
• Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations, including robbery procedures.
• Promote, explain, and cross-sell all credit union products and services.
• Receive and process loan payments.
• Balance cash drawer, research and resolve discrepancies and report any discrepancies to the Head Teller or Branch Manager.
• Ensure the teller station is properly stocked with supplies to perform daily duties.
• Check night depository and record proper information to process transactions according to credit union procedures.
• Performs other related duties as assigned.

Requirements

Teller Qualifications

Required Qualifications:

• High School Diploma or equivalent
• Must be 18 years of age or older
• Intermediate PC knowledge with basic Microsoft Office skills
• One year of cashier or teller experience (experience must be within the past five years)

Preferred Qualifications:

• Two years of cashier or teller experience (experience must be within the past five years)
• Cash drawer balancing experience
• Ability to work in a team environment
• Excellent communication skills while using a pleasant tone and common conversational courtesies
• Good interpersonal skills to include being courteous, diplomatic, and tactful
• Ability to handle some daily lifting of boxed or bagged coins (weight will vary)
• Good organizational skills
• Ability to multitask when necessary

Teller Expectations

• Ability to sit or stand for extended periods of time
• Ability to effectively move between frontline and drive-thru to ensure prompt service for all members

This job description is not a complete statement of all duties and responsibilities comprising this position.

EOE, Including Disability/Vets