Part Time Teller

Ouachita Valley Federal Credit Union; West Monroe (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

Ouachita Valley Federal Credit Union in West Monroe, LA seeks a part-time Teller to assist members with financial transactions and provide friendly service. Position involves cash handling, deposits, withdrawals, and check processing, with two schedules: 10-3 or 1-6:30, Monday through Friday.

The role emphasizes accuracy, customer service, and basic product knowledge, supporting member experience through cross-selling and referrals as needed.

Qualifications

• One month to twelve months of similar or related experience preferred.
• High school education or GED required.
• Strong numeric accuracy and attention to detail.

Responsibilities

• Receives and processes member financial transactions, including deposits and withdrawals; sells money orders and official checks; transfers funds as directed.
• Balances cash drawer and daily transactions.
• Cross-sell the Credit Union's services and direct members to appropriate departments for information.

Skills

Cash handling

Customer service

Education

High school diploma or GED

Tools

Ten key calculator

Job description

Please note that this is a part time position with up to 29 hours a week depending on scheduling.We are hiring for 2 schedules. One will be M-F 10-3 and the other will be M-F 1-6:30.

Role: To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.

Essential Functions & Responsibilities:

• 50% Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and official checks to members; transfers amounts from member accounts as directed.
• 10% Balances cash drawer and daily transactions.
• 20% Implement the Credit Union's member experience process by cross-selling the Credit Union's services, providing routine information and directing members to appropriate departments for specific information and services.
• 5% Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
• 5% Performs other job related duties as assigned.
• 5% Complete continuing education as needed with any and all assigned training.
• 5% Responsible for scanning all appropriate work daily.

Performance Measurements:

1. 1. Provide friendly, professional, personal service to all members and associates.
2. 2. Fulfill the Teller Standards as required.
3. 3. Accurately post transactions, having fewer than 3 unresolved posting errors in a 30 day period.
4. 4. Troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner.
5. 5. Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
6. 6. Maintain a dependable record of attendance and timeliness.
7. 7. Maintain a professional work environment and businesslike appearance.

Knowledge and Skills:

Experience One month to twelve months of similar or related experience.

Education:

A high school education or GED.

Interpersonal Skills:

Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.

Other Skills:

Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names.

Physical Requirements:

Must be able to sit or stand for extended periods of time in one area