Full Time Teller

Armstrong Bank; Fort Gibson (OK); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Armstrong Bank in Fort Gibson is seeking a friendly Teller to provide exceptional customer service and accurately process transactions while identifying customer financial needs.

The role emphasizes building relationships, understanding bank services, teamwork, and ensuring compliance with banking regulations in a fast-paced environment.

Qualifications

• Excellent customer service, communication, and problem solving skills.
• Positive, courteous, friendly, and professional.
• Detail oriented and able to work in a fast-paced, multi-task environment.
• Coordinate numerous assignments at once with strong time management.
• Basic computer skills; work well independently and in a team.

Responsabilités

• Processes teller transactions for lobby and drive-thru areas and verifies items.
• Builds and maintains relationships with customers and suggests bank products.
• Maintains a positive, professional demeanor with customers and coworkers.
• Fosters teamwork and collaboration to build solid relationships.
• Applies strong problem-solving skills to meet customer needs and ensures compliance.

Connaissances

Customer service

Communication

Problem solving

Detail oriented

Time management

Teamwork

Independent work

Description du poste

Summary:

As a Teller, you play a vital role in our Customer's experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the "extra mile" when responding to Customer's needs.

Essential Duties and Responsibilities:

• Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures
• Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers' needs, and recommend appropriate bank product or service
• Positive, professional, proactive in everyday interactions with Customers and Co-workers
• Fosters teamwork and collaboration to build solid relationships with co-workers
• Ability to apply strong critical thinking and problem-solving skills to promptly meet customer's needs
• Thorough knowledge and understanding of products and services offered
• Complies with all regulatory requirements
• Other duties and responsibilities as assigned

Qualifications:

• Excellent customer service, communication, and problem solving skills
• Positive, courteous, friendly, and professional
• Must be detail-oriented and able to work in a fast-paced, multi-task environment
• Coordinate numerous assignments at once, showing strong time management skills
• Basic Computer skills
• Must work well independently and in a team-support role
• Ability to maintain high level of discretion and confidentiality

Physical Requirements:

• Long periods of standing, sitting, typing or repetitive motion
• Ability to lift and carry cash drawers and coin bags/boxes