Full-Time Teller

Armstrong Bank; Norman (OK); On-site; USD 29,000 - 36,000; Full time

Job summary

Armstrong Bank is seeking a Teller to serve customers with the highest level of service while accurately processing transactions and identifying financial needs. The role emphasizes teamwork and initiative to respond to customer requests.

The successful Teller will demonstrate exemplary customer service, strong communication, and the ability to work in a fast-paced environment while maintaining accuracy and discretion.

Qualifications

• Excellent customer service, communication, and problem solving skills.
• Must be detail-oriented and able to work in a fast-paced, multi-task environment.
• Coordinate numerous assignments at once with strong time management.

Responsibilities

• Process teller transactions for lobby and drive-thru areas, including deposits, endorsements, negotiability, and signatures.
• Builds and maintains relationships with customers, identifying financial needs and recommending appropriate products or services.
• Must be positive, professional, proactive, and able to foster teamwork with coworkers.
• Apply strong critical thinking and problem-solving to promptly meet customer needs.
• Comply with all regulatory requirements and maintain confidentiality.

Skills

Customer service

Communication

Problem solving

Teamwork

Detail orientation

Cash handling

Computer skills

Job description

Summary:As a Teller, you play a vital role in our Customer’s experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the “extra mile” when responding to Customer’s needs.Essential Duties and Responsibilities:Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signaturesBuilds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers’ needs, and recommend appropriate bank product or servicePositive, professional, proactive in everyday interactions with Customers and Co-workersFosters teamwork and collaboration to build solid relationships with co-workersAbility to apply strong critical thinking and problem-solving skills to promptly meet customer’s needsThorough knowledge and understanding of products and services offeredComplies with all regulatory requirementsOther duties and responsibilities as assignedQualifications:Excellent customer service, communication, and problem solving skillsPositive, courteous, friendly, and professionalMust be detail-oriented and able to work in a fast-paced, multi-task environmentCoordinate numerous assignments at once, showing strong time management skillsBasic Computer skillsMust work well independently and in a team-support roleAbility to maintain high level of discretion and confidentialityPhysical Requirements:Long periods of standing, sitting, typing or repetitive motionAbility to lift and carry cash drawers and coin bags/boxes