Full-time Team Administrator – Children's Therapy Service

CNWL NHS Foundation Trust

Nebraska

On-site

USD 41,000 - 44,000

Full time

6 days ago
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Job summary

CNWL NHS Foundation Trust is seeking a dedicated Team Administrator to support the Children’s Integrated Therapy Service (CITS). The role involves providing high-quality clerical support to the team, coordinating referrals, managing Excel spreadsheets, and assisting with clinical data tasks.

The post holder will maintain databases, assist with clinical audits, and help monitor activity data using Tableau. Excellent IT, communication, and organisational skills are essential to ensure smooth

Qualifications

  • Experience providing clerical support in a healthcare setting.
  • Excellent IT skills and ability to analyse data.
  • Strong communication and organisational skills.

Responsibilities

  • Deal with telephone enquiries from health professionals, service users, carers and team members in a sympathetic manner.
  • Provide and receive complex information using tact and diplomacy.
  • Process new referrals, allocate referrals and maintain Excel records.
  • Create/accept referrals in the S1 platform and assist with onward referrals.
  • Monitor wait lists and assist with patient allocation and diary entries.
  • Respond to generic email inquiries and redirect as needed.
  • Archive patient notes in line with policies.
  • Act as Subject Access Coordinator and assist with trainings.
  • Provide administration support for clinicians.

Skills

MS Office
Tableau

Tools

MS Office
Tableau

Job description

CNWL NHS Foundation Trust is seeking a dedicated Team Administrator to support the Children’s Integrated Therapy Service (CITS). The role involves providing high-quality clerical support to the team, coordinating referrals, managing Excel spreadsheets, and assisting with clinical data tasks.

The post holder will maintain databases, assist with clinical audits, and help monitor activity data using Tableau. Excellent IT, communication, and organisational skills are essential to ensure smooth

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