Full-Time Supervisor

Windwalker Group; Boston (MA); On-site; USD 30,000 - 39,000; Full time

Job summary

Windwalker Group seeks two full-time Supervisors to join our Emerson College operation in Boston. Each position offers a 36-hour weekly schedule that blends weekend and evening shifts, with starting pay of $25 an hour.

Applicants should have detailed college operation security experience or supervisor experience. Responsibilities include managing visitors at access points, enforcing security standards, coordinating with local authorities and DHS, and delivering high-level customer service to

Qualifications

• High school diploma or GED required.
• Must be at least 18 years old.
• Ability to pass a background check.
• Comfortable with fast-changing environments.
• Excellent interpersonal, written, and communication skills.

Responsibilities

• Manage visitors at access control points with courtesy and professionalism.
• Maintain a consistently professional appearance and demeanor.
• Ensure compliance with security standards.
• Interact with affinity participants and local authorities (police, DHS).
• Maintain high standards of conduct and zero tolerance for non-professional behavior.
• Implement disciplinary procedures as needed.
• Coordinate with contract staff, client management, and company managers.
• Support preparedness planning for crises and emergencies.
• Provide high-level customer service to students, staff, faculty and visitors.

Skills

Interpersonal skills

Written and verbal communication

Adaptability

Ability to react quickly

Education

High school diploma or GED

Job description

About Windwalker Group

Windwalker Group is an award-winning, Minority-Owned business with over 25 years of experience delivering innovative solutions to help organizations grow, thrive, and achieve lasting success. Guided by our commitment to excellence, we specialize in security and preparedness, professional development, and cutting-edge technology solutions.

Our Diverse Offerings Include

• Building security design
• Concierge services
• Security Guards
• Access control
• Cybersecurity
• Customized training programs
• Project management
• Multimedia solutions

We tailor each solution to meet the unique needs of our clients, ensuring exceptional results that safeguard assets, enhance expertise, and foster continued success.

At Windwalker, our mission is to deliver innovative security and professional development solutions that empower organizations, protect communities, and drive lasting success through excellence and care.

Windwalker: Securing Today, Building Expertise for Tomorrow Discover more at www.Windwalker.com

Windwalker Group seeks 2 Full-Time Supervisors to join our Emerson College operation. Each full-time schedule is 36 hours and it's a combination of a weekend and an evening.

Candidates applying in should either have detailed college operation security experience, or supervisor experience.

$25 an hour is starting pay for this opportunity.

Windwalker Security Guards will provide a variety of services, which may include, but is not limited to the following tasks:

• Management of visitors at access control points with a combination of utmost courtesy, decisiveness, and professionalism.
• Consistently resolute professional appearance and demeanor of public-facing employees.
• Validate strict compliance with security standards.
• Emphasis on interaction with affinity participants such as local, state police, and DHS.
• Ensure high standards of conduct/zero tolerance for non-professional behavior.
• Effective and transparent employee discipline procedures.
• High touchpoints between and among contract employees, client management, and company managers.
• Preparedness planning for effective response to potential crises.
• Provide high level customer service to clients through daily interaction with students, staff, faculty and visitors.

Required Qualifications

• High school diploma or GED required
• Must be at least 18 years old
• Ability to pass a background check
• Ability to react quickly to a changing environment
• Advanced ability to respond to security breaches and threats.
• Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time
• Ability to inform personnel and visitors of security procedures
• Excellent interpersonal, written, and communication skills
• Possess an ability to be flexible and perform a variety of security duties

Preferred Qualifications

• A minimum of four years’ experience in a similar role preferred
• Knowledge of security systems and surveillance equipment preferred
• CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III Certifications highly preferred
• Associates degree or greater in Criminal Justice related studies
• Supervisor Experience
• Experience in documenting, observations, customer service and security procedures
• Previous concierge experience