Windwalker Group is an award-winning, Minority-Owned business with over 25 years of experience delivering innovative solutions to help organizations grow, thrive, and achieve lasting success.
Windwalker: Securing Today, Building Expertise for Tomorrow
Position located at The Berklee Performance Center in Boston, MA
Schedule
As needed per event security schedule. Conducting interviews now!
Responsibilities
- Patrol designated areas of the event venue to detect and deter suspicious activity.
- Monitor crowd behavior and intervene to prevent disturbances or conflicts.
- Check tickets and credentials to ensure only authorized individuals enter restricted areas.
- Assist with crowd control and manage lines to maintain orderly queues.
- Respond promptly to emergencies, such as medical incidents, fights, or evacuations.
- Collaborate with local law enforcement and emergency services when necessary.
- Conduct security screenings, including bag checks and metal detector scans.
- Provide directions and assistance to attendees, including locating amenities and exits.
- Report any incidents, accidents, or security breaches to supervisory staff.
- Follow standard operating procedures and protocols for handling security-related situations.
- Maintain a professional and courteous demeanor while interacting with event attendees and staff.
- Attend pre-event briefings and debriefings to receive instructions and share information with team members.
Qualifications
- High school diploma or equivalent; additional training in security or law enforcement is preferred.
- Prior experience in event security, crowd management, or related fields is desirable.
- CPR/AED/ First Aide certified preferred
- Excellent communication and interpersonal skills, with the ability to remain calm under pressure.
- Strong observational skills and attention to detail.
- Physical fitness and stamina to stand, walk, and patrol for extended periods.
- Ability to work evenings, weekends, and holidays, as events often take place outside of regular business hours.
- Familiarity with security equipment, such as two-way radios, surveillance cameras, and metal detectors.
- Knowledge of relevant laws, regulations, and industry best practices for event security.
- Valid state-issued security license or guard card may be required, depending on local regulations.
- Clean criminal record and background check.